Miguel Serrano
Miguel Serrano at Toyota of Downtown L.A.

Miguel Serrano

Parts Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

4.4
6 Reviews
4.4

6 Reviews

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6 Reviews of Miguel Serrano

December 02, 2024

Dealership Rating
Employee Rating

Helpful and Joanna was very helpful. She assisted me in every way and was able to work with I had to offer. More

by No
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 10, 2024

Dealership Rating
Employee Rating

Gracias por la buena atención, Johana Perez es una excelente vendedora, el personal de financiamiento nos guiaron muy bien. Desde la recepción nos sentimos buen atendidos. Se ve el buen ambiente labor More

by Maria Vizcaino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johana Perez

May 14, 2024

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios, Maria. ¡Esperamos verle de nuevo en un cercano futuro! Sinceremente, The Toyota of Downtown LA Team

April 15, 2024

Dealership Rating
Employee Rating

Gary Kamoshida explained w/t every detail and very professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car proble More

by Enrique0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Gary Kamoshida , Christopher Cokonis

Apr 17, 2024

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Enrique! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Toyota of Downtown LA Team

March 15, 2023

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Employee Rating

Good actitud , excelente service , clean , good information , not any corcern at all , good prices , n love the coffe More

by Jessisol27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

February 11, 2023

Dealership Rating
Employee Rating

Mr Joao Kim gave me very professional and courteous service, helping to make me honored to be in the Toyota Family of Drivers! I said to several people who agreed, that Toyota has taken over L.A.! Grea More

by jvbarnesmusic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Marcos Aguilar , Joao Kim

Feb 14, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

January 01, 2023

Dealership Rating
Employee Rating

Great customer service. Knowledgeable. Thorough and helpful. I would recommend D to a friend. Thanks. More

by david.streza
Sales Price Transparency
Recommend Dealer
Yes
Jan 04, 2023

Toyota of Downtown L.A. responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Toyota of Downtown LA Team

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