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Miguel Santos

Overview Reviews (326) Inventory (173)

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Miguel Santos

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Miguel Santos

General Sales Manager

Courtesy Mitsubishi

1060 Washington Street
Attleboro, MA 02703

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4.5

326 Reviews

Overview Reviews (326) Inventory (173)

4.5

326 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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326 Reviews of Miguel Santos

January 02, 2025

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Employee Rating

What a great experience! From start to finish. They were helpful and informative. Jeff was great to work with. He was not pushy and really listened to what I was looking for From start to finish. They were helpful and informative. Jeff was great to work with. He was not pushy and really listened to what I was looking for and helped me find the perfect car! Miguel worked hard with the finance company and got me the best deal on financing! I would recommend working with both of them! They are GREAT! More

by k8teelynch

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeffery Jones

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Jan 02, 2025 -

Courtesy Mitsubishi responded

Thank you so much for your excellent review! We are so glad that Jeff had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2024

Dealership Rating

Employee Rating

Jason was very helpful and was able to get me into a truck I truly enjoy. I’m very satisfied with Courtesy and will be sending my friends and family there to buy a vehicle! truck I truly enjoy. I’m very satisfied with Courtesy and will be sending my friends and family there to buy a vehicle! More

by jonasdumond3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Macedo

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Dec 30, 2024 -

Courtesy Mitsubishi responded

Thank you, Jonas! Congratulations on the purchase of your new truck. We're glad to hear that you found your experience with Jason to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Courtesy Mitsubishi.

December 21, 2024

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Employee Rating

Didn’t love the financial discussion. Sosa was somewhat unclear on the details of the agreement and wrong on an important point. Sosa was somewhat unclear on the details of the agreement and wrong on an important point. More

by mcmanpj

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jason Macedo , Sosa

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December 13, 2024

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Employee Rating

Probably the weirdest dealership i been to in 15 years, pricing tactics are crazzzy cars marked down on websites then in store there $2000 more, dont want to make repairs on the car they are selling and ex pricing tactics are crazzzy cars marked down on websites then in store there $2000 more, dont want to make repairs on the car they are selling and expect top dollar but low ball you on trade ins then miraculously add money once you leave, dont waste your time here, manager is useless too More

by Honestabe

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Tony Machado

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Dec 16, 2024 -

Courtesy Mitsubishi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. please call me back at 508 944-9258 and my name is PETER BOURSIQUOT

Dec 16, 2024 -

Honestabe responded

Feel free too reach out the same way you contacted me when you wanted me to come in for a test drive

December 11, 2024

Dealership Rating

Employee Rating

Manager ( peter) his very unprofecional, that does not like to solve customers needsand a liar xxxx him and the finance person (sosa) xxxx them all i will never spend a dime there again xxxx them all. T like to solve customers needsand a liar xxxx him and the finance person (sosa) xxxx them all i will never spend a dime there again xxxx them all. Than you More

by Mauricio2533torito

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Kyle Cunningham, Jason Macedo, Jeffery Jones, Kevin Morales, Peter Boursiquot

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Dec 11, 2024 -

Courtesy Mitsubishi responded

MAURICIO I am sorry that I could not help you with your windshield. Understand if there was a crack in the windshield when you bought it, the vehicle would not pass the 30 points service inspection. Also you would have seen it the following day not two weeks after. Again I am sorry that I had to ask you to leave the building. Yelling, cursing, swearing, threating my employees are not acceptable in this establishment.

November 24, 2024

Dealership Rating

Employee Rating

Excellent pepople to work with in regard to looking at and test driving a used luxury vehicle. From my first call to make an appointment to see a vehicle shown on line to test driving and then talking to and test driving a used luxury vehicle. From my first call to make an appointment to see a vehicle shown on line to test driving and then talking to the sales consultant, Kyle, and on to applying and getting approved to purchase the car the we had in mind to purchase, the vehicle, the entire experience was informative and well explained. The vehicle was readied for us when all financial paperwork was completed. It looked and smelled like a new vehicle. We would recommend Courtesy automotive Group to family and friends. We are happy we chose Courtesy. More

by ARROWEY1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Cunningham, Dan Milheiro

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Nov 26, 2024 -

Courtesy Mitsubishi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 11, 2024

Dealership Rating

Employee Rating

Had my transmission replaced and left with a broken control arm and they said it was my brakes and didn’t want to fix it. Awful! control arm and they said it was my brakes and didn’t want to fix it. Awful! More

by None23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bill Brown, Aaron Dube, Melissa Coutu, Sean Thornhill, Dan Milheiro, Peter Crisostomi, Peter Boursiquot

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October 29, 2024

Dealership Rating

Employee Rating

Didn't like that the disclaimer is hidden the listing of the vehicle. Didn't like how pushy the sales people are for you to drive the car home. I wanted to pick it up when it was ready instead of wasting my the vehicle. Didn't like how pushy the sales people are for you to drive the car home. I wanted to pick it up when it was ready instead of wasting my gas going for a vin check, to register the vehicle. More

by livbraymom824

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Macedo

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Oct 29, 2024 -

Courtesy Mitsubishi responded

We're sorry to hear you didn't have a fully satisfying experience, and we'd love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 25, 2024

Dealership Rating

Employee Rating

The service was great and the cs was great. Ty for the mechanics were great and I have nothing but respect for the crew. Ty for the mechanics were great and I have nothing but respect for the crew. More

by None23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Brown, Aaron Dube, Melissa Coutu, Sean Thornhill, Dan Milheiro, Peter Crisostomi, Peter Boursiquot

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Oct 25, 2024 -

Courtesy Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

Dealership Rating

Employee Rating

Very disorganized. Some will tell you what you want to hear while others give you the run around. Some will tell you what you want to hear while others give you the run around. More

by Kanetimothy34

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

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Oct 19, 2024 -

Courtesy Mitsubishi responded

Timothy, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail.

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