Miguel Mendez
Miguel Mendez at BMW of Silver Spring
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Miguel Mendez

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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4.8
65 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

65 Reviews

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65 Reviews of Miguel Mendez

February 24, 2025

Dealership Rating
Employee Rating

Experience was so fast and perfect. They looked at how to get me the car of my dreams and made it happen. Thanks Miguel. Great dealer. More

by billika.rodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2025

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2025

Dealership Rating
Employee Rating

We thought the sales experience was great but service was very slow in responding to telephone messages. More

by Dave Klapp
Trade-in Experience
Recommend Dealer
Yes
Feb 25, 2025

BMW of Silver Spring responded

Dave Klapp, Thank you for your feedback and kind words regarding our Sales team, and please accept our apology for falling short of your expectations for returning your telephone message. If we can assist further, please reach out to our Service Manager, Joe Diss, at 240-471-6108 or by email at jdiss@mileone.com, Thank you.

February 02, 2025

Dealership Rating
Employee Rating

Very personable, friendly, and family oriented dealership. The entire staff are all experienced and very friendly. Just purchased my 3rd BMW from this dealership and will continue to do so for a More

by NLoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

BMW of Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2025

Dealership Rating
Employee Rating

I bought the 2025 X5 from this dealership. Miguel Mendez is an excellent salesperson and very honest. The whole car buying process was a breeze because Miguel kept me informed in advance and m More

by SameerShaikh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Roumeliotis

Feb 06, 2025

BMW of Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 15, 2025

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Employee Rating

Can’t say enough words how great, knowledgeable and helpful this team is. Everyone there is amazing! More

by andreeacapanu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Strassman, Amit Thanki

Jan 17, 2025

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

January 13, 2025

Dealership Rating
Employee Rating

This dealership is fantastic. Most recently, I’ve been in touch with the service department, specifically Joy, and the BMW Genius, Amit. They’ve helped with tags and getting up t More

by Gisele I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 03, 2024

Dealership Rating
Employee Rating

Front desk greets you with a smile. Our sales rep Miguel was great. Followed through on everything and was very helpful. BMW Genius a helpful resource to learn all the new tech. More

by Douglas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amit Thanki

Dec 04, 2024

BMW of Silver Spring responded

Hello Douglas, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 11, 2024

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Employee Rating

My experience with BMW of Silver Spring is mixed. While my sales person David S. was excellent, very knowledgeable and made the process easy, the financing team was most difficult to deal with. It to More

by youssef1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dave Strassman, Pedro Delgado, Steve Roumeliotis , General Manager

Oct 14, 2024

BMW of Silver Spring responded

Mr. Youssef, Thank you for taking the time to speak with our General Manager, Brett Fader, during your purchase and for the nice words about the client advisor. We are glad that Brett was able to resolve your concerns related to the finance department and ultimately help finalize your purchase. We hope you’re enjoying your new BMW! Please feel free to reach out to Brett via email at Brettfader@mileone.com if he can assist any further.

September 30, 2024

Dealership Rating
Employee Rating

I couldn't be happier with my experience at BMW of Silver Spring.. From the moment I walked in, Miguel Méndez was incredibly welcoming and knowledgeable. He took the time to understand my needs and preferenc More

by e.carbonell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Delgado , Brett Fader

Oct 06, 2024

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 23, 2024

Dealership Rating
Employee Rating

To Miguel Mendez for the outstanding costumer service. Miguel went above and beyond to meet my expectations . Great job.!!! More

by Manuel Carbonell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

BMW of Silver Spring responded

Hi Manuel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!

Sep 29, 2024

Manuel Carbonell responded

Thank you team ..! I will be back to do business with you again.

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