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Micky Gastrock
Micky Gastrock at Fremont Toyota

Micky Gastrock | Page 41

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
408 Reviews
4.8

408 Reviews

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408 Reviews of Micky Gastrock

April 02, 2023

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Employee Rating

Had catalytic converter replaced which was done correctly. But the exhaust tailpipe was not put back correctly. Had to bring it back again. More

by TKMARSH
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 03, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future. Please reach out to our General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com if you would like to discuss this further.

March 30, 2023

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Employee Rating

Excellent service and knowledgable staff. Micky was very helpful with the whole process and got me in and out super fast. Will definitely be coming back. More

by iflo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

March 28, 2023

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I was in and out & it didn’t take long at all they were awesome More

by KADIJAHSMITH50
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Recommend Dealer
Yes
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Mar 29, 2023

Fremont Toyota responded

Thank you for taking the time to leave us this review! We're glad everything was done quickly and to your satisfaction. Please don't hesitate to reach out to us if there is anything else we can do for you!

March 24, 2023

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On time and very quick. Explain well for what I need next services. Very friendly. More

by NORIFUNAKOSHI
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Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Fremont Toyota responded

Thank you for the five-star review! We're so glad that you enjoyed your time with us at Fremont Toyota, and we look forward to serving you again in the future!

March 24, 2023

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Since Micky has been out service rep he has always taken care of us and keeps us informed. He explains our options and gives us his opinion with the current scenario to assist with our decision. More

by EH & JK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

March 17, 2023

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Mickey, Was extremely helpful, he communicated with me throughout the time my vehicle was in your possession. All of my expectations were met More

by albert.leano
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Fremont Toyota responded

We truly appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

March 10, 2023

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Maria is one of the most professional and sweet toyota service provider. She educates me on what my car needs and is super helpful. I drive out from Antioch to get my car serviced by her. More

by BIANCALEJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Mar 25, 2023

Fremont Toyota responded

We truly appreciate the kind words! We’re thrilled to hear that you had such a great experience with our service department. It's great to hear how much you enjoyed working with our staff. They will appreciate the shout-out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

March 09, 2023

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Employee Rating

Always excellent service! ! So happy to be able to do the oil change for my Toyota Sienna as well as have new tires installed in one day. Thank you!! More

by C3SHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. All the staff at Fremont Toyota will continue to work hard to provide great customer service for each visit.

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