Micky Gastrock
Micky Gastrock at Fremont Toyota
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Micky Gastrock

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
186 Reviews
4.8

186 Reviews

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186 Reviews of Micky Gastrock

November 20, 2024

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Employee Rating

Good communication and great execution. They told me it would take 2-3 hours and it took that exact amount. My car was very clean after and all maintenance was done properly. More

by mendozajhoana3101
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Recommend Dealer
Yes

November 20, 2024

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The service is always good. Need to improve on explaining which services the customer needs and which is not necessary. More

by leonarie86
Recommend Dealer
Yes

November 19, 2024

Dealership Rating
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After 3 days only. The hose of coolant came out. I just changed the new hose by your service. Now I am unhappy with this trouble issue! More

by dmnck2000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: I have no idea about who take care my car!

Nov 21, 2024

Fremont Toyota responded

I'm truly sorry to hear about the issue with your coolant hose after servicing. This is not the experience we want for our customers. Please contact me directly at 510-252-5400 or at emoreno@fremonttoyota.com so we can address this matter promptly and ensure your satisfaction. Thank you for your patience, and I look forward to resolving this for you. Warm regards, Efrain Moreno

November 19, 2024

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The prices are fair and I don’t sense anyone trying to get more money out of me, the customer. The two gentlemen who served me were very kind. Firestone is a good place to bring your car in for service More

by Charlie
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Recommend Dealer
Yes

November 19, 2024

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Professional & polite staff always! ! Micky has been “taking care” of me for years, he is da bomb!! More

by onepaulinapinay
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Service Communication
Recommend Dealer
Yes

November 19, 2024

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This store is very good, the staff are very friendly, I like it very much More

by Chao Zu o
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Recommend Dealer
Yes

November 17, 2024

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Excellent job done. Customer service was great .Didn’t had to wait for too long.Service was great also More

by nisahali
Service Price Transparency
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Recommend Dealer
Yes

November 17, 2024

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Great service, i would choose you all the time. Just need some offer for good customers like me More

by ELMER
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Recommend Dealer
Yes

November 15, 2024

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Friendly and knowledgeable. I brought my in and out under 40 minutes. Very please with the service. More

by Jason Nguyen
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Recommend Dealer
Yes

November 15, 2024

Dealership Rating
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Most of all employees are efficient, trustworthy & helpful. Especially in car rental and car service. More

by RenyLee
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Recommend Dealer
Yes
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