Mickey Hernandez

I worked with Avril and she was wonderful at answering my questions and providing clarity ahead of my arrival to the dealership. Mickey helped us test drive the car, and he was great, too. Financing took muc questions and providing clarity ahead of my arrival to the dealership. Mickey helped us test drive the car, and he was great, too. Financing took much longer than expected. I didn’t appreciate all the upselling. All in all, it took about 2 hours to get financing done, even though we were paying in cash. Given that I had already communicated with the dealership several times before arrival, and they gave me a list of items to bring on the day of my visit, I would have appreciated the heads up that I would also need a checkbook. It would have saved us time and money, as I ended up having to overnight my check the next day, which was an unecessary hassle. More

by Lt345 Verified Customer Verified Customer

Report | Print

Staff was excellent, friendly, helpful, and professional. They made the car buying experience easy and as quick as possible. I will go back the next time I need to purchase a car. They made the car buying experience easy and as quick as possible. I will go back the next time I need to purchase a car. More

by MOOREDEBA Verified Customer Verified Customer

Report | Print

I am a first-time carbuyer, and college student. I'll CUT straight to the point. They got me in a 2024 Toyota RAV 4 LE, the only feature that ceramic paint coat that you can't even tell the differen I'll CUT straight to the point. They got me in a 2024 Toyota RAV 4 LE, the only feature that ceramic paint coat that you can't even tell the difference, for 42k. They ALMOST had me in a contract to buy a base model car for the price of a Premium car. Thank the lord up above for their "system being down" that day and not letting me off the lot with a scamoblie. Please don't come here. ESPECIALLY if you're a woman. All men there and they only want one thing. To scam you. Check your paper work people. That's how I caught them. They'll tell you to look at the back of the paper with the breakdown right and even then you'll see 5k just magically appears to your total amount. It's not even on the breakdown. Ridiculous. Hope this helps! More

by CHLOE.SALAS Verified Customer Verified Customer

Report | Print

Poor communication after sale. very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out t very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out to them to hold them to their words. Service department milks hard on my repair. I have a small side panel to be installed and minor paint touch-up which takes them 5 days and still not done. They do not give any update; waiting game it is. Overall, avoid this dealership. Enough xx with this one. More

by tijom520 Verified Customer Verified Customer

Report | Print

They were really helpful to get me into exactly what I wanted and they’re patience wanted and they’re patience More

by AMANDAPEREZ25.AP Verified Customer Verified Customer

Report | Print

Very great dealership, imber is an amazing salesman, very knowledgeable will be coming back soon! knowledgeable will be coming back soon! More

by Olga ramirez Verified Customer Verified Customer

Report | Print

I had been shopping online and wanted to go in and see the 4Runner. After not having success at another dealership my wife suggested we stop by Claremont Toyota where two vehicles having the model/trim we the 4Runner. After not having success at another dealership my wife suggested we stop by Claremont Toyota where two vehicles having the model/trim were pointed out to us. After getting a thorough overview of the vehicle we went out for a test drive and started negotiations upon our returned. The staff was willing to work with us to make a favorable deal to both parties and we walked out with the vehicle later that evening. I had a small issue with the alarm being overly sensitive that was resolved quickly the next day. More

by Juan Verified Customer Verified Customer

Report | Print

Mikey helped a great deal in buying a vehicle. I liked how I was able to get a feel for the vehicle to see if it was right for me. I liked how I was able to get a feel for the vehicle to see if it was right for me. More

by ECHAT247 Verified Customer Verified Customer

Report | Print

Mickey is the best person to go to in my humble opinion. He helped us out as much as he could. This gentleman goes the extra mile for his clients. It was an absolute pleasure to be your client. As i said i He helped us out as much as he could. This gentleman goes the extra mile for his clients. It was an absolute pleasure to be your client. As i said i will be back soon. Thanks alot brother! More

Report | Print

Mickey is a straightforward, honest, professional young man and always has the best interest of his customers. He will keep you updated every step of the way. I have never been pressured to purchase a vehi man and always has the best interest of his customers. He will keep you updated every step of the way. I have never been pressured to purchase a vehicle from him it has been the opposite we pressure him. Michey has been great to work with on purchasing any vehicle. Much respect for this young man. Claremont Toyota showed see his hard work and dedication to its customers. I wish the best for him. we will purchase more cars from Mickey again and again. I salute Mickey for the amazing job he does WOW. Keep it up Mickey see you soon Molina Family More

Report | Print