Mickey Hernandez
Mickey Hernandez at Claremont Toyota
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Mickey Hernandez

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6
58 Reviews

Dealership Experience

4 yrs, 6 mos

Languages Spoken

English English

4.6

58 Reviews

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58 Reviews of Mickey Hernandez

September 24, 2024

Dealership Rating
Employee Rating

Staff was excellent, friendly, helpful, and professional. They made the car buying experience easy and as quick as possible. I will go back the next time I need to purchase a car. More

by MOOREDEBA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Ortiz

Sep 25, 2024

Claremont Toyota responded

We’re thrilled to hear that our team made your car buying experience enjoyable and efficient. Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2024

Dealership Rating
Employee Rating

I am a first-time carbuyer, and college student. I'll CUT straight to the point. They got me in a 2024 Toyota RAV 4 LE, the only feature that ceramic paint coat that you can't even tell the differen More

by CHLOE.SALAS
Recommend Dealer
No

Other Employees Tagged: Jesse Alvarado, Daniel Vidales

Sep 24, 2024

Claremont Toyota responded

Chloe, It's never our intention to mislead anybody, this was just a simple miscommunication regarding the final price not including taxes. We're disappointed that because of this we could not get you into this vehicle. Should you like to discuss your experience any further, please don't hesitate to contact us. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 30, 2024

Dealership Rating
Employee Rating

Poor communication after sale. very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out t More

by tijom520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 03, 2024

Claremont Toyota responded

It's vital we are providing our guests with updates on the status of their vehicles. If you've still not had the chance to speak with anybody, please contact us at your earliest convenience and we will be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 29, 2024

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Employee Rating

They were really helpful to get me into exactly what I wanted and they’re patience More

by AMANDAPEREZ25.AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Alsalamony, Oscar Deleon

Jul 02, 2024

Claremont Toyota responded

Hi Amanda, thank you so much for the kind words! We're thrilled to hear that you had a great experience with us and that we were able to help you find exactly what you were looking for. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Dealership Rating
Employee Rating

Very great dealership, imber is an amazing salesman, very knowledgeable will be coming back soon! More

by Olga ramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda, Imber Rojas

Jun 13, 2024

Claremont Toyota responded

Hi Olga, thank you for your kind words! We're thrilled to hear that Imber provided you with a great experience. We look forward to welcoming you back soon. If you have any questions or need assistance in the future, feel free to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2024

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Employee Rating

I had been shopping online and wanted to go in and see the 4Runner. After not having success at another dealership my wife suggested we stop by Claremont Toyota where two vehicles having the model/trim we More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Jonathan Fairman , Candace Harrington

Mar 14, 2024

Claremont Toyota responded

Juan, thank you for sharing your positive experience at Claremont Toyota. We're thrilled to hear that our team was able to provide you with exceptional service and help you find the perfect 4Runner. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 11, 2023

Dealership Rating
Employee Rating

Mikey helped a great deal in buying a vehicle. I liked how I was able to get a feel for the vehicle to see if it was right for me. More

by ECHAT247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davy Granados

Dec 12, 2023

Claremont Toyota responded

Thank you for your positive review! We're glad Mikey was able to assist you in finding the perfect vehicle. Providing a hands-on experience is important to us, and we're thrilled you had the opportunity to test it out. Let us know if there's anything else we can help with! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2023

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Employee Rating

Mickey is the best person to go to in my humble opinion. He helped us out as much as he could. This gentleman goes the extra mile for his clients. It was an absolute pleasure to be your client. As i said i More

by Jonathan Carranza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Calderon

Dec 05, 2023

Claremont Toyota responded

Thank you, Jonathan, for your kind words and positive feedback. We're thrilled to hear that Mickey provided exceptional service and went above and beyond for you. We look forward to assisting you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 09, 2023

Dealership Rating
Employee Rating

Mickey is a straightforward, honest, professional young man and always has the best interest of his customers. He will keep you updated every step of the way. I have never been pressured to purchase a vehi More

by Molina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Claremont Toyota responded

Hi Molina, thank you so much for your kind words and for acknowledging Mickey. We greatly appreciate your support and are thrilled to hear about your positive experience with him. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Nov 10, 2023

Molina responded

Thank you have a great weekend. Ruben And Liz Molina

October 12, 2023

Dealership Rating
Employee Rating

Helpful, however the wait time to receive your vehicle takes too long. Even though the vehicle was paid in full right then and there. More

by SELENAPEREZ61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 13, 2023

Claremont Toyota responded

Selena, Your time is valuable and it must not take this long to retrieve your vehicle. We appreciate you sharing this and we'll be reviewing our processes so we can accommodate our guests in a more timely manner. We hope your vehicle is treating you well and we look forward to providing you with the 5-star service that you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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