536 Reviews
Write a Review536 Reviews of Mick Schott
June 25, 2024
Unprofessional bad experience significant bad issues from the top the general manger Tony overall bad experience the top the general manger Tony overall bad experience More
Other Employees Tagged: Kouri Harrison , Tony Yazbeck General Manager
June 18, 2024
Excellent customer service! Cozy amenities. The service techs however could work cleaner. My vehicle had oil on the paint in several places. Cozy amenities. The service techs however could work cleaner. My vehicle had oil on the paint in several places. More
June 17, 2024
I am so grateful for the care I received at Toyota of Rockwall. Collectively, the team went above and beyond to ensure I was taken care of after an unexpected flat tire. I even witnessed others receiving Rockwall. Collectively, the team went above and beyond to ensure I was taken care of after an unexpected flat tire. I even witnessed others receiving the same level of care. I know that Toyota is a company that prides itself on quality customer service and this location is truly an exemplar. More
June 15, 2024
16 years of GREAT customer service. . 6 new vehicles purchased… you guys are my favorite dealership. But this last service apt… your service dept “ screwed the pouch “ . 6 new vehicles purchased… you guys are my favorite dealership. But this last service apt… your service dept “ screwed the pouch “ More
Other Employees Tagged: Carl in service
June 15, 2024
I purchased my Toyota RAV4 here and I love it! The service department folks are awesome and so friendly! Great service as well! The service department folks are awesome and so friendly! Great service as well! More
Other Employees Tagged: Dan Landrum, Lonnie Wade, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw
June 09, 2024
The dealership mishandled a warranty on a new tire having me purchase a new tire to replace a 1 month tire. When the dealership I purchased the tires from contacted them, a full refund was issued with an ap me purchase a new tire to replace a 1 month tire. When the dealership I purchased the tires from contacted them, a full refund was issued with an apology. More
June 05, 2024
Kasey is always friendly, and she makes sure I have a wonderful experience through my service period. wonderful experience through my service period. More
Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw
May 31, 2024
3 out of 5. The staff is always friendly and not pushy like most dealers when it comes to upselling services. The facility is always clean and comfortable and th The staff is always friendly and not pushy like most dealers when it comes to upselling services. The facility is always clean and comfortable and they always have drinks and snacks available while you wait. With that being said I never receive my vehicle back in the same condition such as greasy finger prints on the door handle or interior or the maintenance required reminder is never reset. Small but very important details. More
May 25, 2024
Tire warranty issue not done correctly. Fixed after Paris Toyota for involved. Money was refunded Fixed after Paris Toyota for involved. Money was refunded More
Other Employees Tagged: Cesar Martinez