Mick Schott
Mick Schott at Toyota of Rockwall
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Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
658 Reviews
4.7

658 Reviews

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658 Reviews of Mick Schott

April 13, 2025

Dealership Rating
Employee Rating

Very quick in and out, this team of technicians was very efficient. The office staff was prompt in get my receipt as quick as possible. More

by care2617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Apr 13, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 13, 2025

Dealership Rating
Employee Rating

No not happy they didn’t fix my problem. They said couldn’t find anything wrong. More

by gracianonunez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2025

Toyota of Rockwall responded

Graciano, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 05, 2025

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Absolutely the best dealership for service on Toyota or other cars too. I will recommend them to anyone. More

by rvbdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Apr 05, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

April 04, 2025

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The advisor was great, friendly, knowledgeable, and overall Toyota is lucky to have him. I will keep going back because of his exemplary service. Unmatched!!! More

by jo_say55
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2025

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Employee Rating

5, I have purchased no less than 10 vehicles in my 30 years of driving. I can honestly say that from the time I entered the doors at the Toyota of Rockwell dealership till I drove away with my new vehi More

by george.aurand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Wade, PRINCE DODSON

Apr 01, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

March 26, 2025

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Employee Rating

Love the place, I've always been treated well and with respect. Everyone is friendly and nice. More

by ilostittoday49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Mar 27, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Mick, Sam, and Kasey appreciate your business and hope to see you again soon!

March 22, 2025

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Employee Rating

I love the service department. They are always quick to get me in, thorough and efficient. Always pleased with the results. 1 More

by B&s781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy

Mar 23, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We appreciate you choosing Toyota of Rockwall for your service. Please don't hesitate to reach out if you need anything else.

March 18, 2025

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Employee Rating

I always have a great experience at Toyota of Rockwall. The Service Department is prompt and thorough. More

by Bettyt723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Mar 18, 2025

Toyota of Rockwall responded

Betty, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 16, 2025

Dealership Rating
Employee Rating

It was nice and clean. I was in and out in very little time. Yea!!! More

by cjrobinson0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Mar 16, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

March 12, 2025

Dealership Rating
Employee Rating

I was told up front how long it would take to service my vehicle. my experience was with this dealership was pleasant. More

by NIMCHIE.ALCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Mar 12, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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