Mick Schott
Mick Schott at Toyota of Rockwall
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Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
615 Reviews
4.7

615 Reviews

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615 Reviews of Mick Schott

January 05, 2025

Dealership Rating
Employee Rating

I was really satisfied for the job done. Thanks once more for your help, your professionalism, and the quality of the service More

by evfomo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

January 04, 2025

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Employee Rating

Service ok didn’t like harassing survey from dealer rater .com with the 15 word requirement More

by cf2186
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

January 03, 2025

Dealership Rating
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I take my vehicle for all maintenance work to the dealership. I trust the service department completely. More

by pchandler
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carl

Jan 03, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 03, 2025

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Employee Rating

I find this location generally fast, dependable, convenient. I like that they show you, with price, on what maintenance they suggest BEFORE they do the work More

by cynthiaruthryan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 03, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, Cynthia, and for taking the time to leave us this wonderful feedback!

January 03, 2025

Dealership Rating
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Toyota of Rockwall has always been on my top 3 dealers. Their commitment with customer service is exceptional! The service department has been very responsive, helpful, and supportive of my concerns and ha More

by Daniela Perdomo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 03, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us, Daniela. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2024

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I was a walk-in on New Year's Eve. The service department was able to get me in and fix my car. More

by SEVIERCT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassidy

Jan 02, 2025

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star rating. We look forward to working with you again.

December 30, 2024

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Employee Rating

Highly recommend Rockwall Toyota, they go above and beyond to take care of you. They are a trusted dealership, I’ll def continue to use and recommend others as well. More

by dennis.127
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 02, 2025

Toyota of Rockwall responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

December 28, 2024

Dealership Rating
Employee Rating

They are professional and showed great concern for me! It’s always a comfortable experience bringing my car in! More

by Rich
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Toyota of Rockwall responded

Rich, thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 29, 2024

Rich responded

Glad to respond! Happy New Year!

December 25, 2024

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Employee Rating

I was impressed by the friendly and thorough customer service that I received on my visit for services. More

by ronnie.e.randolph
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 29, 2024

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 24, 2024

Dealership Rating
Employee Rating

Much better this time. Time in and out 1 hour. We were kept well informed. More

by sspreacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 29, 2024

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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