Mick Schott
Mick Schott at Toyota of Rockwall
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Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
625 Reviews
4.7

625 Reviews

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625 Reviews of Mick Schott

January 20, 2025

Dealership Rating
Employee Rating

Everyone is professional and courteous! When I bring my car in for service, they work fast so I can get out and get on with my day. Love dealing with Toyota of Rockwall! More

by SHERMOORE726
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 20, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2025

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After having a terrible experience at a different toyota dealership, i bought my last two vehicles from Toyota of Rockwall. Much better experience. More

by CHSHAW66
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2025

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Great Service! 100% recommend Toyota of Rockwall TX We have had amazing experiences the times!! More

by marioeliz122
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 17, 2025

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I put my truck in shop on Monday for engine swap and got it back on Wednesday evening. They did a great job! I accidentally put a one instead of a 5 on my rating. They did a exceptional job! More

by toddrachelle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 17, 2025

Toyota of Rockwall responded

Todd, Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 14, 2025

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Friendly staff at this location. Wait time was very minimal. I would however LOVE to see a free soda fountain machine in the customer lobby waiting area like Patt Lobb Toyota in McKi More

by targetman1065
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2025

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Another great job by the whole team. My truck will be in for an engine swap on Monday l, hopefully everything goes well More

by toddrachelle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 12, 2025

Toyota of Rockwall responded

Todd, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2025

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They would not honor warranty work from another dealership because Toyota was having issues with the national registry. So I had to tow my own vehicle to another Toyota dealership. More

by kyleecooper123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kawa Yahia

Jan 13, 2025

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 09, 2025

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We are extremely pleased with the work you have done, and we truly appreciate your dedication and the time you spent serving us. More

by evfomo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 09, 2025

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 08, 2025

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Employee Rating

Quick and efficient service. Waiting area with refreshments is very nice. Everyone I interacted with were friendly and professional. More

by Carltonpalmer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 08, 2025

Toyota of Rockwall responded

Hello Carlton: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 08, 2025

Dealership Rating
Employee Rating

No car wash or vacuum available. One hour wait with an appointment. Clean waiting room. More

by djjohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 08, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

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