Great communication from Michelle.
Fixed the issue with my control unit by replacing it. Great work.
Fixed the issue with my control unit by replacing it. Great work.
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by ETHANHO.OFFICIAL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Karl
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for your feedback! We’re pleased to hear that Michelle provided excellent communication and that our team successfully resolved the control unit issue by replacing it. It’s always our goal to ensure effective solutions and a seamless experience. We appreciate your trust and look forward to assisting you again in the future!
Michelle rendered excellent and professional service
during my visit to Porsche San Francisco to carry out some emergency diagnosis for my 2023 Macan S. I highly recommend Porsche San Francisco.
during my visit to Porsche San Francisco to carry out some emergency diagnosis for my 2023 Macan S. I highly recommend Porsche San Francisco.
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by Simon W
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tatiana, Barista.
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for sharing your experience! We’re delighted to hear that Michelle provided excellent and professional service during your recent visit. Handling emergency diagnostics with care and expertise is our priority, and we’re thrilled that Michelle made a positive impact. Your recommendation means a lot to us, and we look forward to assisting you with all your Porsche needs in the future!
Michelle is a first-rate service
representative—professional, provides pragmatic advice, and has outstanding communication skills. Her 8-years of experience with Porsche is obvious!
representative—professional, provides pragmatic advice, and has outstanding communication skills. Her 8-years of experience with Porsche is obvious!
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by bayareagolfer
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for your kind words! We’re thrilled to hear that Michelle provided you with a top-notch experience. Her professionalism, practical advice, and excellent communication truly set her apart, and we’re glad her years of Porsche expertise were evident in her service. We appreciate your trust in us and look forward to assisting you again in the future!
Love the awesome team at Porsche San Francisco.
They are very accommodating and they hold themselves to a high level or service and professionalism.
They are very accommodating and they hold themselves to a high level or service and professionalism.
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by Phil Chen
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gunter Feldmeier, Elijiah Toro
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for the fantastic feedback! We're thrilled to hear that our team at Porsche San Francisco has provided you with the high level of service and professionalism you expect. Being accommodating and dedicated to excellence is what we strive for, and it’s wonderful to know that it made a difference in your experience. We look forward to serving you again soon!
In San Francisco, there are few standout businesses, and
I’m pleased to say that Porsche San Francisco is now one of them. When they opened their doors in 2023, I knew I’d eventually become a customer, but
I’m pleased to say that Porsche San Francisco is now one of them. When they opened their doors in 2023, I knew I’d eventually become a customer, but I never expected the team at PSF (as the insiders call it) to become more than just business contacts.
From the moment I checked in my car with my Service Advisor, Michelle, to the moment she handed me back the keys, the experience has been nothing short of professional, efficient, and comfortable. I highly recommend Porsche San Francisco.
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by calspd
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for such an incredible review! We’re honored to be considered one of the standout businesses in San Francisco and thrilled to know that your experience with Michelle and the team made such a lasting impression. From check-in to hand-off, we aim to provide a professional, efficient, and comfortable experience, and we’re delighted we could deliver that for you. Your recommendation means a lot to us, and we look forward to being here for all your Porsche needs!
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by bhawk24
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for your great rating! If you ever need anything please don't hesitate to reach out!
Fantastic service, experience and facility.
It exceeded my expectations. I'm looking forward to coming back again.
It exceeded my expectations. I'm looking forward to coming back again.
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by BUCKLEYJOSH
Verified Customer
Verified Customer
Other Employees Tagged:
Elijiah Toro
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for your wonderful feedback! We’re delighted to hear that our service, facility, and overall experience exceeded your expectations. Providing a top-tier experience is what we aim for, and we're thrilled that you're looking forward to returning. We look forward to welcoming you back to Porsche San Francisco soon!
Some initial communication issue but followed up with
awesome solutions. Dealership is a pleasure to visit and work with.
awesome solutions. Dealership is a pleasure to visit and work with.
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by MarkS
Verified Customer
Verified Customer
Other Employees Tagged:
Keon Naderi
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for sharing your experience! We apologize for the initial communication hiccup but are glad to hear that our team was able to provide solutions that met your expectations. It’s wonderful to know that you enjoy visiting and working with us. We appreciate your patience and look forward to delivering a seamless experience in the future!
The service department at Porsche San Francisco provides
an excellent customer experience, with simple scheduling, clear communication throughout the service process and a detailed summary of the service pr
an excellent customer experience, with simple scheduling, clear communication throughout the service process and a detailed summary of the service provided. Having had them work on several of my cars, this experience has been consistent and very much appreciated versus my experiences elsewhere.
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by Miggytosh
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for your fantastic review! We're thrilled to hear that our service department consistently provides you with an excellent experience, from easy scheduling and clear communication to detailed service summaries. It’s wonderful to know that we’ve earned your trust across multiple visits and vehicles. Your appreciation means a lot to us, and we look forward to continuing to serve you with the same level of care.
Michelle was very helpful and responsive during the
process. Everything went very smoothly. Thank you!
process. Everything went very smoothly. Thank you!
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by alicangoksel
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eric San Vicente, Dionysios Tsirkas
Nov 14, 2024 -
Porsche San Francisco responded
Thank you for your feedback! We're delighted to hear that Michelle provided you with helpful and responsive service, ensuring a smooth experience from start to finish. We appreciate the opportunity to assist you and look forward to serving you again in the future!