Michelle Sandoval
Michelle Sandoval at Porsche San Francisco

Michelle Sandoval

Porsche Service Advisor

Porsche San Francisco

500 8th St
San Francisco, CA 94103

Contact Me
5.0
45 Reviews

With 10 years of Porsche experience, Michelle has built her career around a passion for the brand and delivering exceptional customer service. As a Service Advisor at Porsche San Francisco, she enjoys helping clients make the most of their ownership experience. Prior to her automotive journey, Michelle gained experience in retail and car rental agencies. Outside of work, she enjoys spending quality time with her family and keeping up with her two energetic toddlers. Michelle's favorite Porsche model is the iconic 997.2 GT3 4.0.

Dealership Experience

2 yrs, 11 mos

Industry Experience

10 yrs, 2 mos

Specialties & Trainings

Porsche global certification and NADA certified

5.0

45 Reviews

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45 Reviews of Michelle Sandoval

October 03, 2026

Dealership Rating
Employee Rating

Dealership provides excellent service though the communication from the service advisors can vary. Also sometimes Lyft is offered to return to dealership for pick up but not all of the time. More

by posteph47
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sandoval

October 02, 2026

Dealership Rating
Employee Rating

I came in with a warning light and no appointment. Michelle took great care of me and had my car ready by the end of the day. Super! More

by josh.lippman
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sandoval

Oct 02, 2026

Porsche San Francisco responded

Knowing that Michelle could help with your warning light and have your Porsche Cayenne ready by the end of the day is rewarding. Your praise and five-star rating mean a lot to our service team.

October 02, 2026

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Very friendly and helpful service advisors who accommodate my busy schedule. And service always completed perfectly. More

by Zhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Porsche San Francisco responded

It’s rewarding to know our service advisors accommodated your busy schedule and delivered flawless care. Your kind words about the service on your Taycan mean a great deal to us.

October 01, 2026

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Overall good service. Overall good service. Met my expectations. I liked the video of my service but I didn’t like the portal overall to approve my repairs. Would've prefe More

by dmysona64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sandoval

Oct 01, 2026

Porsche San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche San Francisco.

October 01, 2026

Dealership Rating
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Michelle has consistently offered some of the best customer service that I’ve encountered. She patient, takes time to hear out your concerns, and focused on getting your best possible outcome. Shes he More

by goulash.labs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Baltazar, Joyce Lei

Oct 01, 2026

Porsche San Francisco responded

Knowing that Michelle’s patience and dedication to finding your best outcome have made your visits stress-free means a lot to our service department. We’re glad she could prioritize the service on your Porsche 718 Boxster whenever you were in a rush. Our team looks forward to assisting you with any future service needs.

October 01, 2026

Dealership Rating
Employee Rating

Great service overall. Very responsive and delivered a loaner to my workplace when it was clear service was going to take longer than expected More

by wbrentani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Porsche San Francisco responded

Knowing you found our team responsive and appreciated the loaner delivered to your workplace means a lot to our service department. We’re pleased we could keep your Cayenne E-Hybrid Coupe on the road while we completed your service.

September 28, 2026

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Employee Rating

outstanding service and communication clear communication about the overall service to align expectations, initial estimate before work is done, fast follow up to confirm action items, high quality work perf More

by gregnayman
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sandoval

Sep 28, 2026

Porsche San Francisco responded

Knowing that our clear communication and thorough estimates aligned with your expectations is rewarding. We’re glad Michelle and our service team could follow up quickly and deliver the high-quality work your Porsche 911 deserved.

September 25, 2026

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Employee Rating

Nice space to get car maintenance performed and super convenient to where I live. All personnel have been very professional. More

by rssubs88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Porsche San Francisco responded

Your note about our facility’s layout and staff professionalism highlights what we strive to deliver. Knowing our convenient location suits you and that our team met your expectations during your Porsche Macan service means a lot to us.

September 24, 2026

Dealership Rating
Employee Rating

Great. Friendly, swift and efficient I had a really accommodating time waiting for my car serviced. Cory and Michelle were very helpful. More

by diamondmcmillian
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sandoval

Sep 24, 2026

Porsche San Francisco responded

Knowing the wait for your Porsche Panamera service felt accommodating and efficient means a lot to our team. It’s rewarding to hear Michelle was helpful and made your visit friendly and swift.

September 23, 2026

Dealership Rating
Employee Rating

I had a very smooth experience. Michelle was very proactive with getting everything set up and done More

by abkoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Porsche San Francisco responded

We’re glad the service process on your Cayenne felt effortless from start to finish. Knowing you found Michelle’s support proactive and efficient means a lot to our service department.

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