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Joyce Lei
Joyce Lei
Professional Porsche Service Advisor
Porsche San Francisco
500 8th St
San Francisco, CA 94103
12 Reviews
Joyce joined indiGO Auto Group in May 2023 as part of the opening team at Porsche San Francisco. She began her journey as a Porsche hostess and quickly transitioned into the service department, where she served as the loan car coordinator before moving into her current role of service advisor. Joyce brings a deep passion for the Porsche brand and a strong commitment to delivering exceptional service. She takes pride in helping clients fulfill their dreams and continually strives to grow and exceed expectations in every role she takes on. Outside of work, Joyce enjoys spending time with her family and catching up with friends. A travel enthusiast, she especially cherishes trips back to China to reconnect with loved ones and revisit the places that feel like home.
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12 Reviews of Joyce Lei
Verified Customer
October 01, 2026
Michelle has consistently offered some of the best customer service that I’ve encountered. She patient, takes time to hear out your concerns, and focused on getting your best possible outcome. Shes he customer service that I’ve encountered. She patient, takes time to hear out your concerns, and focused on getting your best possible outcome. Shes helped prioritize my service when I’m in a rush more times than I can keep count More
by goulash.labs
Other Employees Tagged: Michelle Sandoval, Phil Baltazar
September 28, 2026
Cory the service manager went above and beyond to make sure my first time at this location was a pleasurable experience. sure my first time at this location was a pleasurable experience. More
by gaelle
Other Employees Tagged: Amaechi Anyanwu, Cory Burkhart , Patricia
September 28, 2026
Joyce is awesome and has been very helpful. The whole experience with Porsche SF has been done well. The whole experience with Porsche SF has been done well. More
by FWU
Other Employees Tagged: Chris Lara
September 25, 2026
Joyce was fantastic throughout the warranty work. Patient, responsive, and made a frustrating situation feel manageable. Porsche SF as a whole made sure I was taken care of. Would happily work with t Patient, responsive, and made a frustrating situation feel manageable. Porsche SF as a whole made sure I was taken care of. Would happily work with them again. More
by alzo
Other Employees Tagged: Joyce Lei
September 24, 2026
Joyce made the entire experience very easy and was very communicative of the status of the services. She also did a great job fielding questions on the services performed. The tech did a great job of doing communicative of the status of the services. She also did a great job fielding questions on the services performed. The tech did a great job of doing the video run through of the services as well. Kyle (loaner specialist) also made the loaner process very easy to deal with. Overall, great experience! My only criticism is pricing which may make it difficult for long-term service at the dealership. More
by alcapoon
September 23, 2026
It was great. no complaints car was maintained and clean, rental car was nice. dealership perks were great. Communication was great no complaints car was maintained and clean, rental car was nice. dealership perks were great. Communication was great More
by pgvpaz
Other Employees Tagged: Joyce Lei
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