Michelle Sandoval
Michelle Sandoval at Porsche San Francisco

Michelle Sandoval | Page 3

Porsche Service Advisor

Porsche San Francisco

500 8th St
San Francisco, CA 94103

Contact Me
5.0
45 Reviews

With 10 years of Porsche experience, Michelle has built her career around a passion for the brand and delivering exceptional customer service. As a Service Advisor at Porsche San Francisco, she enjoys helping clients make the most of their ownership experience. Prior to her automotive journey, Michelle gained experience in retail and car rental agencies. Outside of work, she enjoys spending quality time with her family and keeping up with her two energetic toddlers. Michelle's favorite Porsche model is the iconic 997.2 GT3 4.0.

Dealership Experience

2 yrs, 11 mos

Industry Experience

10 yrs, 2 mos

Specialties & Trainings

Porsche global certification and NADA certified

5.0

45 Reviews

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45 Reviews of Michelle Sandoval

October 29, 2024

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The service was delayed for several days due to some issues at the dealership. However, I really appreciate Michelle kept me updated about the progress of the service. I was happy with the loaner vehicl More

by iyehrun
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Service Time
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Recommend Dealer
Yes
Nov 14, 2024

Porsche San Francisco responded

Thank you for sharing your experience with us. We apologize for the service delay but are glad to hear that Michelle kept you well-informed throughout the process. We’re pleased to know you found the check-in and check-out smooth and that the loaner vehicle helped make the situation more convenient. Your patience and understanding mean a lot, and we look forward to serving you again in the future.

October 20, 2024

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Michelle is a superb Porsche service professional and provides careful and detailed explanations. She clearly loves the brand as her knowledge of all things Porsche is astounding. More

by bayareagolfer
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Recommend Dealer
Yes
Nov 14, 2024

Porsche San Francisco responded

Thank you so much for recognizing Michelle’s dedication and expertise! We’re thrilled to hear that her passion for Porsche and attention to detail made such a positive impact on your experience. Michelle takes great pride in providing thorough and knowledgeable service, and we’re lucky to have her on our team. We’ll be sure to pass along your kind words to her!

October 20, 2024

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Service department A+++. Great communication, great customer service. Good availability and upfront clear pricing. Nice wash and clean. More

by KESWANI.GAURAV
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Recommend Dealer
Yes
Nov 14, 2024

Porsche San Francisco responded

Thank you for the fantastic feedback! We’re delighted to hear that you had an A+++ experience with our service department. Clear communication, top-notch customer service, and transparent pricing are priorities for us, and we’re glad we could deliver that for you. We appreciate your kind words and look forward to serving you again.

October 17, 2024

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Great service and very attentive. I’ll keep buying Porsche products as long as they continue to deliver great services. Chris, Michelle and Gunter make the difference More

by bwplotner
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lara , Gunter Feldmeier

Nov 14, 2024

Porsche San Francisco responded

Thank you for your wonderful feedback! We’re delighted to hear that Chris, Michelle, and Gunter made such a positive impact on your experience with their attentive and dedicated service. Providing exceptional care is what we strive for, and it’s rewarding to know that our team’s efforts have earned your loyalty. We look forward to continuing to meet your expectations and supporting your journey with Porsche for years to come!

October 15, 2024

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PHENOMENAL service department. The best in the business. There's a reason why GT owners travel from as far as Sacramento to get their vehicles serviced at Porsche SF. Gunter, M More

by ckha
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Gandarela, Chris Lara , Gunter Feldmeier, Elijiah Toro

Nov 14, 2024

Porsche San Francisco responded

Thank you for such an incredible review! We’re honored to be considered the best in the business and thrilled to hear that GT owners even travel from Sacramento for our service. Gunter, Michelle, and the entire service team are dedicated to delivering a flawless experience from start to finish, and it’s wonderful to know that our world-class facilities and top-tier technicians have made such a positive impression. We’re proud to serve the Porsche community in NorCal and look forward to continuing to exceed your expectations.

October 10, 2024

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Oil change too expensive. Otherwise service was very good. But spent nearly $1000 for oil change, wipers and a fresh washer tube More

by JHOLTZMAN
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Recommend Dealer
No
Nov 21, 2024

Porsche San Francisco responded

Thank you for sharing your feedback. We’re glad to hear that you found our service to be very good, but we understand your concerns about the cost of the oil change and related maintenance. At Porsche San Francisco, we strive to provide high-quality service using genuine parts, but we recognize the importance of offering value as well. Your feedback is invaluable, and we will review it as part of our ongoing efforts to improve. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else we can do to assist you. We appreciate your trust and hope to provide you with a more satisfying experience in the future.

October 06, 2024

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Michelle is a great communicator. The car was delivered on time. It was returned clean. I love it thank you so much for your help More

by yeungpusan
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Gandarela, Chris Lara , Gunter Feldmeier, Elijiah Toro

Nov 14, 2024

Porsche San Francisco responded

Thank you for your kind feedback! We’re delighted to hear that Michelle’s communication made a positive impact on your experience and that your car was delivered on time and returned spotless. We’re thrilled that you love it, and it was our pleasure to assist you. If there’s anything more we can do, please don’t hesitate to reach out.

October 06, 2024

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Michelle was excellent - efficient, knowledgeable, & a good communicator. Service was well done - they handled "the regular service" - and a couple of other issues well. More

by LWRUFF1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Porsche San Francisco responded

Thank you for sharing your experience! We’re pleased to hear that Michelle provided excellent service with her efficiency, knowledge, and clear communication. It’s wonderful to know that our team handled your regular service and additional issues smoothly. We appreciate your trust in us and look forward to assisting you again in the future!

October 05, 2024

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The server was very kind . Be back to next service at San Francisco Porsche for sure. More

by WJY
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Gandarela, Chris Lara , Gunter Feldmeier, Elijiah Toro

Nov 14, 2024

Porsche San Francisco responded

Thank you for your feedback! We’re glad to hear that our team provided you with kind service during your visit. We look forward to welcoming you back for your next service at Porsche San Francisco!

October 01, 2024

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Employee Rating

Michelle and Porsche SF gave me great service when I brought my car to them. She kept me frequently up to date on my current status and also addressed all of my vehicle concerns. Happy I went to them fo More

by SOP
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gunter Feldmeier

Nov 14, 2024

Porsche San Francisco responded

Thank you so much for sharing your positive experience! We’re delighted to hear that Michelle and the team at Porsche SF provided you with excellent service. Michelle’s commitment to keeping you updated and addressing all of your concerns is what we strive for, and we’re thrilled to know you felt well taken care of. We’re happy you chose us for your service needs and look forward to assisting you again!

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