Dealer Reviews
Cars for Sale
Dealer Log In
Michelle Sanchez
187 Reviews
Hello! My name is Michelle and I am a sales consultant at Hillside Honda. I am customer oriented and love working with people. I am very excited about helping others and Hillside Honda allows me to what I love!
Read more
187 Reviews of Michelle Sanchez
August 27, 2021
Thankfully Hondas sell themselves because I’m not sure my dealer really wanted or cared to make a sale. When I first went in, my dealer, Michelle, did not tell me any of the features I would be getting, “wha dealer really wanted or cared to make a sale. When I first went in, my dealer, Michelle, did not tell me any of the features I would be getting, “whatever it comes with” was what she said when I asked. Thankfully, I went in knowing exactly what I wanted. My vehicle was on order because of the shortage. I was told 2-3 weeks. It was ultimately 6, which is fine but I had to keep calling to check in. Even the person answering the phones was unfriendly.My calls were not returned. My dealer, Michelle was very underwhelming. Upon checking in for the fourth time, I said I left you a message. She said I didn’t get it. I told her you could check in with me too. On my last call, she said let me check if the car is in. She came back to the phone and said do you want to pick it up tomorrow? I said, so it’s in? It would have been nice to hear, hey, good news your car is here! I wanted to be excited but the experience was so disappointing. When I came to get the car, it was the same. I filled out papers and then was told, Alex will help me show you the features. But only Alex showed me, not Michelle. He showed me a few things, again very underwhelming. I asked, what about the rear camera? I had never had one before. He just said you’ll see it when you put the car in reverse. Didn’t show me. I left, just wanting to get out of there. The next day I came back and spoke to a manager, Ashley, who was very nice. She apologized profusely for the dealer’s behavior and showed me some features. I was finally excited about my car, because she seemed to be. Ashley was the only person who made my experience pleasant. She seemed genuinely upset that my experience was so disappointing. My advice? Go to any other dealership. More
by SWEARINLIN
Verified CustomerOther Employees Tagged: Ashley Verdun, Nur Ali
August 03, 2021
I did my recall ( fuel pump) in June 28 Monday. Few days later July 31, I drove to work in the morning and the car wasn’t moving! I called roadside to toll my car to hillside Honda. After work I went there later July 31, I drove to work in the morning and the car wasn’t moving! I called roadside to toll my car to hillside Honda. After work I went there and asked me what happened. He told that Serivce department was too busy to look at it and he would call me. I’ve been waiting till July 7 to picked my car and told me that fuel pump was broke. Hello! I did my recall for that !!! My concern that no one called me and told what’s wrong with my car. I felt helpless . I paid for my commute to work. I had to call my dealer to help my situation! I was so angry and upset that service department at Honda. I’m going to tell all my friends that my bad experience . Thank you for your time ! More
by TINTINSHEK
July 06, 2021
i decided to do business with you Because you gave me a price for the car. And then I found out that you “Hillside Honda”charged me fees that you never told me about. I feel really bad about that and you c price for the car. And then I found out that you “Hillside Honda”charged me fees that you never told me about. I feel really bad about that and you charged me twice for few things. More
by JUAN.RUIZ57
Other Employees Tagged: Ray Zaman
June 18, 2021
Honda always the best I would like to thank all of you in hillside dealerships this what I have to say to you thank you so much hillside dealerships this what I have to say to you thank you so much More
by ZAIDMOOSA
Other Employees Tagged: Shareef Hart, Fatima Jamil, Mohammed Chowdhury, Nur Ali , Rahatul Chowdhury, Tony Dias, Carlos Gomez, Kris Ning
June 17, 2021
The dealer is clean and tidy, the staff is very friendly and they provide good service and attention to customers, they explain the characteristics and costs very well. and they provide good service and attention to customers, they explain the characteristics and costs very well. More
by Jose
Other Employees Tagged: Ray Zaman
May 28, 2021
They gave me a car that is completely different from the one I had.without a navigation system without mirrors that have cameras.I don't think they gave me the original tires. one I had.without a navigation system without mirrors that have cameras.I don't think they gave me the original tires. More
by CAG097
Other Employees Tagged: Blake Allman
May 20, 2021
The best experience ever wouldn’t go anywhere besides here great customer service. Car sale was fast and easy I fully recommend this place when you go definitely ask for Michele here great customer service. Car sale was fast and easy I fully recommend this place when you go definitely ask for Michele More
by JANESSAGONZALEZ17
May 10, 2021
Amazing service and staff on time delivery ,car was clean paperwork was in order salesperson was proficient , and the Management team was very informative with all of my questions. paperwork was in order salesperson was proficient , and the Management team was very informative with all of my questions. More
by FOURNARISBUYSTHEBEACH
Other Employees Tagged: Ray Zaman
Dealership Inventory (445 Vehicles)
