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Michelle Reed
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Michelle Reed
Customer Relations Manager
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
24 Reviews
I have been with Cortese since 2007. I am very spontaneous, I enjoy meeting new people, shopping and spending time with people that leave an impression on my life. I have a Yorkie (Remy).
Read moreDealership Experience
17 yrs, 8 mos
Industry Experience
17 yrs, 8 mos
Languages Spoken
English
24 Reviews
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24 Reviews of Michelle Reed
October 14, 2024
Coetese Crysler Jeep Dodge Ran Mitsubishi is top nautch. The service from car drop off to picking up and payment was first class! The service from car drop off to picking up and payment was first class! More
by ccoen
Verified CustomerOther Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Derek Bridges, Richard Godar, Mike Andreano, Steve Berardi, Kevin McGinnity
September 25, 2024
This my second vehicle I bought from Anna at Cortese. It's a 3 hour round trip but the price was worth the trip. I bought my new truck in about three hours. My time is important and they made me a priori It's a 3 hour round trip but the price was worth the trip. I bought my new truck in about three hours. My time is important and they made me a priority. Thanks again More
by jimkemnitzer
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Richard Godar, Mike Andreano, Steve Berardi, Kevin McGinnity
September 07, 2024
They are just awesome as always. Even though i had appointment set up for Oct 9th but they got me in 0n the 3rd. That was so niced of them! Thanks once again! Even though i had appointment set up for Oct 9th but they got me in 0n the 3rd. That was so niced of them! Thanks once again! More
by 8229starzom
Other Employees Tagged: Rick Riola, Chris Dunkleberger, Gary Alger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese
September 05, 2024
So pleasant and very helpful! !!! Pretty fast in getting things done too! I was so happy to find you guys! !!! Pretty fast in getting things done too! I was so happy to find you guys! More
by karenbenacci
Other Employees Tagged: Chris Dunkleberger, Gary Alger, Mike Andreano
July 03, 2024
I hate how they charged me for work not done. Tried calling Mike but his full number is not listed on their website. How about that? THey put old parts on my car but charged me full parts. Ma Tried calling Mike but his full number is not listed on their website. How about that? THey put old parts on my car but charged me full parts. Management staff will not pull the camera feed and audio in the service bay and listen to my conversation with Mike. More
by leroydoctor
Other Employees Tagged: Gary Alger , Mike
June 05, 2024
Cortese does not stand behind their word, I asked them to check my oil because the check oil light was on, it was not time for a oil change but they changed it anyway, $91 later I’m out of the money. I’ll n check my oil because the check oil light was on, it was not time for a oil change but they changed it anyway, $91 later I’m out of the money. I’ll never use their service department again. More
by flyinmadre
Other Employees Tagged: Gary Alger , Jason in Ford sales
May 21, 2024
Had an issue with this dealer listing "coupons" under service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to appl service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to apply coupons listed on their website. This is the second time I've had issues with him not applying coupons, and now they tell me the "coupons" listed on their website are not coupons at all but only starting prices, but there's no transparency on their pricing so I never know what costs will actually apply. Mike also claims to never know what specials they are running because they come from a third party, then why are they even listed on their website under service coupons? Overall, I will never work with Mike again, I don't need to go to a dealer to be spoken to with a rude tone as though I'm bothering him. Plenty of other dealers in the area that go above and beyond to provide great customer service, and are transparent about their service pricing. More
by JTall
Other Employees Tagged: Gary Alger , Michael Nazzaro
May 08, 2024
The staff was very professional and helpful with the purchase of my vehicle and I would recommend them to people that are looking for a new vehicle purchase of my vehicle and I would recommend them to people that are looking for a new vehicle More
by j-dugo@corteseauto.com
Other Employees Tagged: Rick Riola, Chris Dunkleberger, Gary Alger, Samantha Cortese, Richard Godar, Mike Andreano, Steve Berardi, Bob Harmor, John R Cortese
April 22, 2024
Couldn’t be happier with with Cortese auto, great service, sales and a very friendly helpful staff. service, sales and a very friendly helpful staff. More
by Sam
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Derek Bridges, Samantha Cortese, John R Cortese
