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Michelle Lally

Overview Reviews (180) Inventory (439)

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Michelle Lally

Michelle Lally | Page 5

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

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4.9

180 Reviews

Overview Reviews (180) Inventory (439)

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English

4.9

180 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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180 Reviews of Michelle Lally

August 15, 2024

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Employee Rating

Matt was very accommodating and made my experience as easy as possible. Would go again. easy as possible. Would go again. More

by Joe D

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Matt Belov

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Oct 29, 2024 -

Acura of Westchester responded

Hi Joe D, Thank you for your feedback! We’re thrilled to hear that Matt made your experience easy and accommodating. Our team is dedicated to providing a seamless process for our customers, and it’s great to know we achieved that for you. We look forward to welcoming you back anytime you need us. Enjoy your new vehicle! Best, The Acura of Westchester Team

July 28, 2024

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Employee Rating

This dealership has gone above and beyond for our family for 23+ years. They have always made the process so easy. for 23+ years. They have always made the process so easy. More

by jeanineroland

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brianna Tozzo, Nicholas Ramunto

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Oct 29, 2024 -

Acura of Westchester responded

Hi jeanineroland, Thank you for your incredible loyalty over the past 23 years! We’re so grateful to have had the opportunity to serve your family and are thrilled to hear that we’ve consistently made the process easy for you. Your trust in us means the world, and we look forward to many more years of providing you with excellent service. If there’s anything you need, don’t hesitate to reach out! Your Acura of Westchester Team

July 27, 2024

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Employee Rating

Good customer service and the financial department are amazing also will recommend them to anyone I know amazing also will recommend them to anyone I know More

by 82cris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Belov, Jose Crespo, Alex Markaj

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Oct 29, 2024 -

Acura of Westchester responded

Hi 82cris, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our customer service and that our Finance department impressed you as well. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need assistance in the future, feel free to reach out. Thanks for choosing Acura of Westchester! Your Acura of Westchester Team

July 23, 2024

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Employee Rating

Kayla and Mike Gerard were very profyand easy to deal with. They were low pressure and let the car sell itself, which it did! This is my second Acura from Acura of Westchester and I sure I will be back! with. They were low pressure and let the car sell itself, which it did! This is my second Acura from Acura of Westchester and I sure I will be back! More

by Duane A

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Gerard , Kayla Tejeda

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Oct 29, 2024 -

Acura of Westchester responded

Hi Duane A, Thank you for your fantastic feedback! We’re so glad to hear that Kayla and Mike provided you with a professional and low-pressure experience. It’s wonderful to know that the car sold itself! We truly appreciate your loyalty and are excited to have you back for your next Acura. If you need anything in the meantime, don’t hesitate to reach out! Your Acura of Westchester Team

July 14, 2024

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Employee Rating

Very professional and customer centric. The back office could be a little more organized and detail oriented. The back office could be a little more organized and detail oriented. More

by aaspis55

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Belov

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Oct 29, 2024 -

Acura of Westchester responded

Hi aaspis55, Thank you for your feedback! We’re glad to hear that you found our team professional and customer-centric. We always strive to provide excellent service, and we appreciate your suggestions regarding our back office organization. Your input is valuable, and we will take it into consideration as we continue to improve our processes. If there’s anything else we can do for you, please feel free to reach out! Best regards, The Acura of Westchester Team

July 07, 2024

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Employee Rating

Easy to do business with and pretty good service capabilities - but limited amounts of inventory or supply capabilities - but limited amounts of inventory or supply More

by MJL

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Deenihan

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Oct 29, 2024 -

Acura of Westchester responded

Hi MJL, Thank you for your feedback! We’re glad to hear that you found it easy to do business with us and that you appreciated our service capabilities. We understand that inventory levels can be a concern, and we're continually working to improve our supply. Your insights are valuable, and we appreciate you sharing your experience with us. If there’s anything specific you’re looking for or if you have any other questions, please don’t hesitate to reach out! Best regards, The Acura of Westchester Team

June 14, 2024

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Employee Rating

This was my first time buying a car and it was honestly amazing! Justin really made this a great experience and he made buying my first car easy! Highly recommend him! amazing! Justin really made this a great experience and he made buying my first car easy! Highly recommend him! More

by haileyroks

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Deenihan

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Oct 29, 2024 -

Acura of Westchester responded

Hi Hailey, Thank you so much for sharing your experience! We’re thrilled to hear that Justin made your first car buying journey amazing and easy. Your recommendation means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!

June 11, 2024

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Employee Rating

What a awesome experience. My 3rd Acura. Professionalism, outstanding concern and always trying to keep The customer satisfied. My 3rd Acura. Professionalism, outstanding concern and always trying to keep The customer satisfied. More

by kgreen6233

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Markaj, Mike Gerard

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Oct 29, 2024 -

Acura of Westchester responded

Hi kgreen6233, Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience with us and that this is your third Acura! Your loyalty means so much to us, and we’re glad to know that our professionalism and commitment to customer satisfaction have made a positive impact on your visits. If you need anything in the future, please feel free to reach out. Enjoy your new vehicle! Warm regards, The Acura of Westchester Team

June 04, 2024

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Employee Rating

Excellent people excellent service excellent management excellent quality overall I'm very happy with them excellent quality overall I'm very happy with them More

by Eggierosario

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Dyer

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Oct 29, 2024 -

Acura of Westchester responded

Hi Eggierosario, Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team and that you’re happy with the service and quality we provide. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations. If you need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, The Acura of Westchester Team

May 31, 2024

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Employee Rating

We have leased at least 9 cars from Matt Belov. He is super user friendly, quick and painless. We continue to lease Acuras every 3 years solely because we like dealing with Matt. We can’t say enoug He is super user friendly, quick and painless. We continue to lease Acuras every 3 years solely because we like dealing with Matt. We can’t say enough about him. He’s the best! More

by jkurtis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Belov

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Oct 29, 2024 -

Acura of Westchester responded

Hi jkurtis, Thank you for your incredible feedback and for your continued loyalty! We’re thrilled to hear that Matt has made your leasing experience so user-friendly and painless over the years. It’s fantastic to know that he’s the reason you keep coming back for your Acuras! We appreciate your kind words and look forward to assisting you with your next lease. If you need anything in the meantime, please don’t hesitate to reach out! Your Acura of Westchester Team

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