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Michelle Jackson
Michelle Jackson | Page 14
Service Manager
BMW of Owings Mills
9702 Reistertowns Road
Owings Mills, MD 21117
144 Reviews
144 Reviews
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144 Reviews of Michelle Jackson
April 24, 2025
Just typical BMW dealer stuff. I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lo I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lost the key. More
by CHARLES.TIBBELS
Verified CustomerOther Employees Tagged: Mark Johnson, Derrick Edwards
April 20, 2025
I had an appointment for the day after the that I had the work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happe work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happen and Derrick said no problem, bring the car in first thing in the morning for the next day, I was happy, thanks More
by jmac743
Other Employees Tagged: Mark Johnson, Derrick Edwards , Tom from the service department
April 19, 2025
The service is always good when with working with the service team (Michelle, Mark & Derrick) service team (Michelle, Mark & Derrick) More
by CHOLIDAY
Other Employees Tagged: Mark Johnson, Derrick Edwards
April 19, 2025
MICHELLE IS A PLEASURE TO WORK WITH, SHe always goes up and beyond to assist and beyond to assist More
by jesaves
Other Employees Tagged: Karen Anderson
April 19, 2025
Wonderful service as usual! I started with Michelle and asked Bryanna to step in assist when she was unable to assist at that time. Bryanna helped me from that point forward an I started with Michelle and asked Bryanna to step in assist when she was unable to assist at that time. Bryanna helped me from that point forward and was excellent. I would be happy to work with Bryanna and/or Michelle for all of my future BMW needs! More
by EFOSTER120
Other Employees Tagged: Bryanna Hoskinson
April 18, 2025
Great experience and glad to have used Owings mills bmw. That is all I need to say That is all I need to say More
by schulema
Other Employees Tagged: Mark Johnson, Derrick Edwards
April 17, 2025
Always great service and communication. However, there was an issue with the way in which they left the top cover of my engine, which was loose and there was white stuff all over the cover However, there was an issue with the way in which they left the top cover of my engine, which was loose and there was white stuff all over the cover and other parts under the hood of the vehicle. Since the tech wasn't available, Michelle came to the rescue and secured my engine cover and cleaned off the the stuff under the hood. Thanks! More
by MEHARRIS30
April 17, 2025
Great Service - Everyone was awesome. Everyone went the extra mile to provide great service. Excellent Service. Everyone went the extra mile to provide great service. Excellent Service. More
by wendell.stokes
Other Employees Tagged: David Hess, Daniel Kim, Eric Lowery, Karen Anderson, Howard Mei, Mark Johnson, Derrick Edwards , Daniel Cushner
April 16, 2025
Excellent service was provided and everything went easy and fast Smooth transaction. Will recommend to others. and fast Smooth transaction. Will recommend to others. More
by sbernstein2002
Other Employees Tagged: Mark Johnson, Derrick Edwards
April 15, 2025
Very professional. Quick and courteous service. Would recommend BMW of owings Mills to anyone looking for excellent car service Quick and courteous service. Would recommend BMW of owings Mills to anyone looking for excellent car service More
by MDORSEY77
Other Employees Tagged: Mark Johnson
