Michele Holt

They are friendly and easy to work with . They have a great customer service center. They have a great customer service center. More

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I can't say enough positive things about Michelle at Toyota in Pekin! She shows genuine enthusiasm for her customers and gives thorough answers to any questions. What I appreciated most was that she t Toyota in Pekin! She shows genuine enthusiasm for her customers and gives thorough answers to any questions. What I appreciated most was that she took the time to show me how to use the new features on my 2024 Grand Highlander Hybrid and the Toyota app. In addition, when I come back to visit she greets me with a smile and I feel like I'm her favorite customer! More

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Was actually fun dealing with forts I normally hate trading vehicles in the past years trading vehicles in the past years More

by jodeepedigo Verified Customer Verified Customer

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We ordered our vehicle and We got everything we were promised in the timeline we were given. Everyone was very nice and our salesperson Michelle was great. Our new RAV 4 is exactly what we wanted. promised in the timeline we were given. Everyone was very nice and our salesperson Michelle was great. Our new RAV 4 is exactly what we wanted. More

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I was very pleased with everyone I dealt with. Would recommend dealership to other potentian customers. Would recommend dealership to other potentian customers. More

by mreilly3181 Verified Customer Verified Customer

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Wonderful dealership to work with. Superior customer service! Great experience! They had exactly what I was looking for. Superior customer service! Great experience! They had exactly what I was looking for. More

by davisdanielle35 Verified Customer Verified Customer

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I was very pleased with everything and everyone involved in my truck buying experience. I will definitely be back for my next vehicle. Very please. Great service from everyone involved. And I love my new tr in my truck buying experience. I will definitely be back for my next vehicle. Very please. Great service from everyone involved. And I love my new truck. More

by blakeross73 Verified Customer Verified Customer

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The people were great! The only downside was that the process took a little longer than we expected. The only downside was that the process took a little longer than we expected. More

by martym72188 Verified Customer Verified Customer

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Friendly and efficient employees. Excellent service department! Have been a Forts Toyota customer for many years! Excellent service department! Have been a Forts Toyota customer for many years! More

by mother1947 Verified Customer Verified Customer

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Michelle was awesome to work with! Extremely helpful while not being pushy. This is the 3rd vehicle we have purchased from Forts and will continue to our business there in the future Extremely helpful while not being pushy. This is the 3rd vehicle we have purchased from Forts and will continue to our business there in the future. More

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