Ray Stark

Courteous…Gave me impression that they did not want me to deal with headache of vehicle I had deal with headache of vehicle I had More

by kjuhl0709 Verified Customer Verified Customer

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They more than bit over backwards to make sure that we were pleased with our new vehicle purchase were pleased with our new vehicle purchase More

by lmiller71578 Verified Customer Verified Customer

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I purchased a Toyota Avalon, as I was leaving I noticed the steering was making a noise and chalked it up to the low mileage car had on it. It progressively got worse on my 6 Hour drive home. The car itsel the steering was making a noise and chalked it up to the low mileage car had on it. It progressively got worse on my 6 Hour drive home. The car itself was amazingly and is in great condition and I was told that it went through Toyotas rigorous inspection. I sent a video to the salesman before I even made it home. It has taken me: four days in a row to try to get in touch with somebody and now they don’t wanna fix it because of the cost. This was a 2 $20,198 vehicle. I am simply baffled by the customer service that I am getting from Fort Toyota, one of their solutions were they could come and pick the car up, but will not compensate me for my time off work our fuel mileage to go get it. Extremely disappointed. More

by brown.dave Verified Customer Verified Customer

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Miguel is a good service advisor. Always remembers the simple things like cab and engine air filter we have done on previous services and keeps me up to date on services that are in t Always remembers the simple things like cab and engine air filter we have done on previous services and keeps me up to date on services that are in the future. Oil changes are always spot on and the techs don't scratch my car up. More

by conwaysdetailing Verified Customer Verified Customer

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Everyone at Fort's Toyota in Pekin is so nice and friendly. I always feel welcome there, whether someone is helping me pick out my car online or going over final details or having me sign my name (an friendly. I always feel welcome there, whether someone is helping me pick out my car online or going over final details or having me sign my name (and my middle initial) a million times. More

by Fixastang Verified Customer Verified Customer

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This is the 2nd new automobile I have purchased from Fort's Toyota. They make the process a pleasant experience and get you what you want. Fort's Toyota. They make the process a pleasant experience and get you what you want. More

by drummerjeffie3 Verified Customer Verified Customer

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We have always felt we can trust the dealership. Dylan Hammond is a very special person. Always friendly and we feel he always does us right. A very good asset to the dealership. Dylan Hammond is a very special person. Always friendly and we feel he always does us right. A very good asset to the dealership. More

by gene Verified Customer Verified Customer

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I went to Fort's to buy a specific used car in their inventory. The car was mostly to my satisfaction, I did actually buy it, and I'm happy with my purchase. My salesperson Scott Hall was great, no issu inventory. The car was mostly to my satisfaction, I did actually buy it, and I'm happy with my purchase. My salesperson Scott Hall was great, no issues. The car itself I had an independent inspection on and it came back with a few issues that weren't disclosed, some of which I'd be surprised to see from any serious dealership. I got one of those fixed with the power train warranty, and the others were arguably minor. The service person Chris was helpful and even though the more minor issues weren't covered by warramty he told me they secured the loose parts a bit better and I'm grateful for that. The finance guy Ray misgendered me three times. I need to change my legal name still so that's how he knew but I pass as cis fairly well so it was definitely intentional and therefore offensive and rude. He was otherwise friendly, so I'm guessing he doesn’t realize how offensive he was. I can't recommend LGBTQ+ people go to Forts because of that, but I still got the car I wanted and overall my experience was still positive. More

by Felicia Verified Customer Verified Customer

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Forts Toyota did a wonderful job on helping us to get a new car and were really helpful! new car and were really helpful! More

by lscherbing Verified Customer Verified Customer

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Purchase of vehicle was simple and the whole process was quick and easy. Enjoyed the Experience! quick and easy. Enjoyed the Experience! More

by milkpacker Verified Customer Verified Customer

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