Michele Hayes
Michele Hayes at Matthews Import Center / Subaru / Kia
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Michele Hayes

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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5.0
62 Reviews
5.0

62 Reviews

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62 Reviews of Michele Hayes

May 28, 2024

Dealership Rating
Employee Rating

Excellent service; Michelle always kept me informed as work was being done, and advised me about upcoming services. Every time I come in to Matthews, I get friendly, personal service, informative explanat More

by phanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Finta

Jun 03, 2024

Matthews Import Center / Subaru / Kia responded

Hi Phanson1, We’re so glad to hear you had a great experience with Michele! Thank you for your business and the great review!

May 11, 2024

Dealership Rating
Employee Rating

Another positive and satisfying experience at Matthews! We heartily recommend Lee Brown and the service support team. More

by r.p.jenkins753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Matthews Import Center / Subaru / Kia responded

Hi r.p.jenkins753, We’re so glad to hear you had a great experience with Lee Brown! Thank you for your business and the great review!

May 10, 2024

Dealership Rating
Employee Rating

It was a very stressful day and Michelle was very accommodating to get me in for an appointment last minute to change a dead battery and to setup also for a loner car. VERY PROFESSIONAL!!!! More

by COOKIEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Michele Hayes! Thank you for your business and the great review!

April 17, 2024

Dealership Rating
Employee Rating

Matthew Subaru is very good to deal with. Customer service is pleasant to work with. More

by SMYDERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

April 15, 2024

Dealership Rating
Employee Rating

Always the best ever customer service! They always go out of their way to help More

by SUEKRAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Carlson

Apr 18, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

April 01, 2024

Dealership Rating
Employee Rating

I was in and out in about an hour with having oil change, tire rotation, and wipers blades replaced. I was pleasantly impressed. More

by MRENFRO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 30, 2024

Dealership Rating
Employee Rating

I've been buying cars from Matthews since 1999. Always treated couteously and have received excellent service from sales to service. I wouldn't consider any other dealership. More

by PNATELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your continued business with us!

March 25, 2024

Dealership Rating
Employee Rating

Very excellent service. Your service is why I keep coming back to Matthews, your a great dealership. More

by HARRIS1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon

Mar 27, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 09, 2024

Dealership Rating
Employee Rating

Iam very pleased with the manner in which Michele treated me, concerned with me. She went out of her way to keep me informed I truly enjoyed my service visit. More

by ismith48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Michele! Thank you for your business and the great review!

February 29, 2024

Dealership Rating
Employee Rating

Fast, professional, knowledgeable, friendly service! Well done job with confidence and pride. Ask for this provider, you won’t face disappointment. More

by deelydauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon

Mar 07, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

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