Michele Alter
Michele Alter at Lexus of Pembroke Pines
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Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
332 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

13 yrs, 2 mos

Industry Experience

38 yrs

Languages Spoken

English English

4.9

332 Reviews

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332 Reviews of Michele Alter

June 20, 2024

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Such Amazing Customer Service! ! Michelle was beyond knowledgeable and so helpful when purchasing our car! Thank you Lexus of Pembroke Pines! More

by MB
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Recommend Dealer
Yes
Jun 21, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Michelle provided exceptional service during your car purchase at Lexus of Pembroke Pines! Thank you for the wonderful feedback and enjoy your new vehicle!

June 18, 2024

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Experience was stress free ! ! They worked with me to make sure I got the exact car that I wanted. Very impressed with dealership More

by LDLYN
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Recommend Dealer
Yes
Jun 18, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was stress-free and you got the exact car you wanted. Thanks for sharing such positive feedback!

June 17, 2024

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Excellent service. Great buying experience. Very satisfied with the overall experience and will definitely buy again. More

by JEFFKRAMER
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Recommend Dealer
Yes

Other Employees Tagged: Zulimar Parra

Jun 17, 2024

Lexus of Pembroke Pines responded

Jeff, we're delighted to hear you had a great car-buying experience at Lexus of Pembroke Pines! Thanks for your kind words - happy driving!

June 13, 2024

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MICHELE was extraordinary. The payment and documentation took a little longer than expected. Nonetheless I am very satisfied. Waiting for the car to be delivered to Colorado. More

by BHAUBOLD
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marlon Amador

Jun 14, 2024

Lexus of Pembroke Pines responded

Thanks for your patience and understanding! We're glad to hear Michele provided extraordinary service at Lexus of Pembroke Pines. Enjoy your new car once it arrives in Colorado!

June 07, 2024

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Just purchased a 2025 Lexus Nx250 Premium with the help of Jeremy Shmalo, a car broker It was a great deal and a wonderful experience. They brought the car right to my door without any hassle. Thank you s More

by Phylly
Recommend Dealer
Yes
Jun 10, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Jeremy and the Lexus of Pembroke Pines team made your purchase seamless and convenient. Enjoy your new 2025 Lexus NX250 Premium!

June 07, 2024

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I am very impressed about the excellent service. . They were very professional and kindly. I recommend to all my friends Pembroke Pines Lexus More

by perrintin38
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Recommend Dealer
Yes
Jun 10, 2024

Lexus of Pembroke Pines responded

We're delighted to hear you had an excellent experience with our team at Lexus of Pembroke Pines! Thank you for recommending us to your friends.

June 02, 2024

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Helped me find my car fast. She’s very quick to answer your calls and questions. Great experience with her!! More

by Silvvy12
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Recommend Dealer
Yes
Jun 03, 2024

Lexus of Pembroke Pines responded

We're delighted to hear you had a great experience at Lexus of Pembroke Pines! It's wonderful that our team member was quick and helpful in finding your car. Enjoy the ride!

May 30, 2024

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I would like to receive the courtesy of a follow-up email or phone call after wiring the payoff for the car to confirm receipt of the payment. It is very unsettling to send funds and NOT be able to verify th More

by avilitwin
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Edgar Chaparro

Jun 10, 2024

Lexus of Pembroke Pines responded

Avilitwin, thank you for bringing this to our attention. We'll make sure the team at Lexus of Pembroke Pines addresses your concerns and improves communication regarding payment confirmations. Please feel free to contact me directly as well. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 27, 2024

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The entire process from completion of contract to delivery of car was seamless. Thank you. More

by DWANDER6
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Recommend Dealer
Yes
May 28, 2024

Lexus of Pembroke Pines responded

Dwander6, thanks so much for the 5-star review of Lexus of Pembroke Pines! Enjoy the new ride!

May 22, 2024

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Although I did not have direct contact with neither Lexus of Pembroke Pines nor Michele, I was pleased with their coordination of getting me my car. It was effortless!! Gabriel delivered the car to me and wa More

by susaniriswolf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gabriel

May 22, 2024

Lexus of Pembroke Pines responded

Susan, we're so glad to know that your experience with Michele and Gabriel was delightful and informative. We appreciate you choosing Lexus of Pembroke Pines! Enjoy your new ride!

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