Michael Wemmer

I feel that Michael Wemmer did an acceptable and understandable job explaining the process of repairing my Ford. The support staff that he had at the time I was there not so much. I was told the par understandable job explaining the process of repairing my Ford. The support staff that he had at the time I was there not so much. I was told the part I ordered and paid for would be in the dealership in a couple of days. I am reluctant to check status on things involving the service industry (maybe too much so) and I waited 2 weeks to call and check on the status of my part. I was told that it was in the shop for a week and someone tried to leave me a message. Not on my phone. Now I have an appointment 8 days from today to have the repair work done. More

by tmatthewsmona Verified Customer Verified Customer

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Mike was awesome he literally got everything covered by Carshield saved us $7000. Our truck now runs like brand new Heiser ford is the best Carshield saved us $7000. Our truck now runs like brand new Heiser ford is the best More

by Lewismarianne9429 Verified Customer Verified Customer

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Great customer service and very time efficient. The lube tech Austin and advisor Toni were wonderful. The lube tech Austin and advisor Toni were wonderful. More

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Phil is the greatest lube technician I’ve seen at this dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they s dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they say they service all makes and models, they weren't lying! More

by ford enthusiast Verified Customer Verified Customer

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Good together go all the time all good together go for it all the time all the time More

by CRAIGMALLETT Verified Customer Verified Customer

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Had a great experience and would love to come back for service or a new vehicle service or a new vehicle More

by Hollyrherbst Verified Customer Verified Customer

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The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales process was very smooth and easy. Keep up the great work. Definitely recommended. More

by M.L.WEMMER Verified Customer Verified Customer

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Friendly but my appointment day was put off to the next day without my notification on this also no rentals or loaner cars were available day without my notification on this also no rentals or loaner cars were available More

by jlgreer51 Verified Customer Verified Customer

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The dealership was very time efficient, the employees were very knowledgeable and helpful. Would recommend to others. were very knowledgeable and helpful. Would recommend to others. More

by Austin Verified Customer Verified Customer

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I always go to to Heiser Ford because they do a fantastic job. They always fix my vehicles correctly and on a timely matter. job. They always fix my vehicles correctly and on a timely matter. More

by GEOLECTRIC73 Verified Customer Verified Customer

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