We had excellent service at this dealership.
We will continue to visit this place. Really recommend this dealer.
We will continue to visit this place. Really recommend this dealer.
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by MariaH07
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2025 -
Norm Reeves Honda Superstore Cerritos responded
What a nice recommendation, Maria! We appreciate you taking the time to write this review and look forward to serving you again. Feel free to make a service appointment online. Thank you!
michael was wonderful.
he had helped me get my license back when it was left after a test drive.
he had helped me get my license back when it was left after a test drive.
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by Bad radio
Verified Customer
Verified Customer
Jan 21, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We're thrilled that Michael went the extra mile for you! That's always our goal! We appreciate your feedback and if there's anything else you'd like to share about your experience, we always value customer feedback. We hope to assist you again.
salesman was great.
financial was bad. had wrong zip code so down payment wouldn’t go through. told us we didn’t know how to set our phones for notices from card compan
financial was bad. had wrong zip code so down payment wouldn’t go through. told us we didn’t know how to set our phones for notices from card companies. rude asked if i remembered to bring my checkbook.
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by Bad radio
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
George finance department zero stars
Jan 10, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We appreciate you letting us know about your car-buying experience and congratulate you on your new vehicle! We can understand your frustration regarding your experience in financing your car, and these issues will be addressed with our finance department. If you choose to return to us for a service appointment, we will hopefully provide you with a five-star experience. Thank you!
It was a great service I recommend going to do the
service there with u guys
service there with u guys
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by Miguelzuno
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.
I had an amazing experience purchasing my new Honda
Prologue with Michael Villanueva! From start to finish, he made the entire process smooth, stress-free, and enjoyable. Michael was extremely knowledg
Prologue with Michael Villanueva! From start to finish, he made the entire process smooth, stress-free, and enjoyable. Michael was extremely knowledgeable about the Prologue, answering all my questions with patience and expertise.
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by Shayshay
Dec 30, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Hi, and thank you for sharing your fantastic experience! We're thrilled to hear how Michael Villanueva made your journey to owning the Honda Prologue so smooth and enjoyable. The Prologue is an exciting step into Honda’s electric future, and it’s wonderful to know Michael’s expertise and patience helped you feel confident in your choice. We hope you enjoy every moment with your new Prologue, and if you ever have more questions or need assistance, we're here for you!
My experience with purchasing my vehicle was not that
great! I would not recommend Norm Reeves to anyone.
great! I would not recommend Norm Reeves to anyone.
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by ebonyjones30
Verified Customer
Verified Customer
Oct 23, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We're disappointed to hear that your purchase of a new Honda was not up to your expectations, Ebony. We'd like to learn more about your experience so that we can provide you and other customers with a five-star experience. Please reach out to our dealership to let us know what issues you faced. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com
My experience was great.
I needed to trade in my lease and I left with a new Honda civic sport.
I needed to trade in my lease and I left with a new Honda civic sport.
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by nomikadetz
Verified Customer
Verified Customer
Oct 15, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for the great review! We hope to welcome you back for any of your future car needs.
Michael was awesome!
He knew I was hesitant when it came to leasing a car, however he explained it and it made me comfortable with proceeding. I have no complaints!
He knew I was hesitant when it came to leasing a car, however he explained it and it made me comfortable with proceeding. I have no complaints!
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by liddokeys
Verified Customer
Verified Customer
Other Employees Tagged:
I believe his name was Frank? He did the financing aspect
Oct 14, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for the amazing feedback! Feel free to visit us anytime.
Took my civic for an oil change and the wait time was no
more than 45 min considering they were busy. Commend their efficiency.
more than 45 min considering they were busy. Commend their efficiency.
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by hurley7227
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We’re thrilled you enjoyed your experience with us! Looking forward to serving you again soon.
Everyone was very nice and I would recommend you to
anyone, especially the people I had to interact with. And the 🚗 is working great.👍 Thanks for your service.
anyone, especially the people I had to interact with. And the 🚗 is working great.👍 Thanks for your service.
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by vlivingston0
Verified Customer
Verified Customer
Oct 01, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Your 5-star review means a lot to us! We’re here anytime you need further assistance.