Good costumer service and their people are amazing shout
out to lili and Michael for making the experience beautiful.
out to lili and Michael for making the experience beautiful.
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by tatianaperez122601
Other Employees Tagged:
Lili Mares
, Christian Delgadillo.
Feb 03, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Cue the lights because Lili and Michael clearly stole the show. From polished service to a beautiful experience, they know how to work the floor. Thanks for letting us be part of your front-row moment, Tatiana.
The experience was great.
They were respectful, transparent, and determined to give me a good customer experience. I highly recommend this dealership!
They were respectful, transparent, and determined to give me a good customer experience. I highly recommend this dealership!
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by sandal.dragnet_7e
Verified Customer
Verified Customer
Feb 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
We’re happy you felt the intention behind every step, not just the outcome. Thanks for spreading the word.
Great service from everyone, especially Michael
villanueva. Will be coming back at the end of my lease with him and Cerritos Honda.
villanueva. Will be coming back at the end of my lease with him and Cerritos Honda.
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by Miguelr234
Jan 30, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Every lease needs a guide who knows the map, Miguel. Michael navigated the twists, handled the details, and made the journey feel effortless. We're excited that he provided such excellent assistance, and we're already looking forward to your next leasing adventure.
Very knowledgeable, helpful, and courteous!
Extremely pleasant experience! I would recommend all my family and friends to this dealership because of their great customer service
Extremely pleasant experience! I would recommend all my family and friends to this dealership because of their great customer service
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by amir25
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Villanueva
Jan 21, 2026 -
Norm Reeves Honda Superstore Cerritos responded
This one feels like a seat saved at the table, Amir. ❤️ Being welcomed, cared for, and confidently recommending us to your friends and family means everything. We’re honored to be your go-to and grateful for the trust.
Our Service rep was excellent, honest & efficient.
This is tge only place we will bring our Honda for service
This is tge only place we will bring our Honda for service
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by bartlebaughh805
Verified Customer
Verified Customer
Service Price Transparency
Dec 01, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Hearing that your representative proved worthy of your trust is both encouraging and motivating for our team. Clear communication and dependable work are qualities we value deeply. We appreciate you making us your go-to service center. Until next time!
I had an excellent experience working with Michael
Villanueva. From the very beginning, he was friendly, knowledgeable, and genuinely focused on helping me find exactly what I needed. He took the time
Villanueva. From the very beginning, he was friendly, knowledgeable, and genuinely focused on helping me find exactly what I needed. He took the time to answer all my questions, explained every detail clearly, and never made me feel pressured.
Michael went above and beyond to make the entire process smooth and stress-free. His professionalism and attention to detail really stood out, and it’s clear he truly cares about his customers. I highly recommend asking for Michael if you’re looking for great service and someone who really knows their stuff!
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by mvl1974
Oct 30, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Michael clearly orchestrated a flawless experience with every detail tuned to perfection, leaving you free to enjoy your car-buying symphony. We’re thrilled it hit all the right notes! Have a great rest of your day.
Michael & Robert Villanuena were very informative &
helpful during the entire process of purchasing my new vehicle. Would highly recommend them both to anyone looking for a new start. Thank you guys on
helpful during the entire process of purchasing my new vehicle. Would highly recommend them both to anyone looking for a new start. Thank you guys once again for all your efforts.
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by garcia.annette42
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Villanuena
Sep 15, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Michael and Robert clearly launched you into a smooth new-car orbit! Thank you for letting us know how informative and helpful they were. It makes our team proud to see customers lift off into a fresh start.
Michael was very nice and helpful accommodating answered
all my questions and concerns was glad I was able to get something I liked and at my price range.
all my questions and concerns was glad I was able to get something I liked and at my price range.
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by jovanny_edwards123
Verified Customer
Verified Customer
Sep 15, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Michael sounds like he hit the perfect balance. Answering all your questions while helping you land on something you love at the right price. That’s exactly the kind of support we want every customer to feel. Enjoy every mile in your new ride!
I received outstanding service from both Jesus and
Michael. I first test drove with Michael but he wasn’t there when I came back to purchase.
Jesus was very efficient and explained I detail the in
Michael. I first test drove with Michael but he wasn’t there when I came back to purchase.
Jesus was very efficient and explained I detail the ins and outs of the car. He set up my phone and even pinned an upcoming appointment I had. Needless to say I’m not very tech savvy.
Pleasure doing business with all at Norm Reeves
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by Kabob.simpson
Verified Customer
Verified Customer
Aug 08, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Two amazing teammates in one experience! We’re so glad Michael and Jesus both played a part in making your purchase smooth, friendly, and even a little tech-savvy. Thanks for trusting us with your business, and enjoy every mile in your new Honda!
Courteous and pleasant staff.
Clean facilities. Michael was very informative during the entire process and not pushy.
Clean facilities. Michael was very informative during the entire process and not pushy.
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by vollnoglec
Verified Customer
Verified Customer
Jul 07, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for noticing our polite crew! Michael’s info‑drop without the push—just how we like it. See you again for more relaxed, informed decisions!