Michael Uzl II

In my search for a new SUV, I visited several different dealers across various automakers (including another Ford dealer). Each experience seemed fine, pretty much what you'd expect from a visit to a deale dealers across various automakers (including another Ford dealer). Each experience seemed fine, pretty much what you'd expect from a visit to a dealership. I didn't know what I was missing until I visited Klaben Ford. Their sales team exudes excellence in every aspect of the buying process. - They arranged multiple Mach-E's side-by-side so I could quickly compare - One was warmed and awaiting my arrival to test drive - They brought one out to my house (30 minutes away!) so my wife could test drive without having to come into the dealership - Thoroughly answered every question I had about the SUV (and electric vehicles in general) - Patiently worked through various financing options, including multiple cars for comparison - When it came time to make a deal, all costs were clearly laid out and there were no surprises at the end I worked with both David Mitchell and Mike Uzl who were both fantastic and made this experience one-of-a-kind. I also had several casual conversations with other members of the sales team including David Klaben. Everyone was very knowledgeable and able to answer every question I had. Truly masters of their profession. I cannot say enough good things about Klaben Ford, and look forward to more excellent dealings in the future. More

Report | Print

Many thanks to Marah Brammer for making the often tedious task of financing absolutely painless and simple. Marsh’s intellect is complimented with a joyous sense of humor that allowed us to feel completely a task of financing absolutely painless and simple. Marsh’s intellect is complimented with a joyous sense of humor that allowed us to feel completely at ease and right at home! More

Report | Print

Showed me what I asked for and was very knowledgeable about the Ford Limited Expedition Max. about the Ford Limited Expedition Max. More

by rexnlois Verified Customer Verified Customer

Report | Print

Bo was excellent and continues to check on me to see if I need anything! Great salesman! need anything! Great salesman! More

Report | Print

Mike Uzl and Klaben were first rate all the way from start to finish. Mike is very efficient, knowledgeable, very patient and understanding. 100% would recommend using Mike and Klaben for your next p start to finish. Mike is very efficient, knowledgeable, very patient and understanding. 100% would recommend using Mike and Klaben for your next purchase! More

Report | Print

Bo was great to work with. He was very helpful. He called me weekly to keep me informed of the vehicle I ordered and offered other car options that were in stock He was very helpful. He called me weekly to keep me informed of the vehicle I ordered and offered other car options that were in stock More

Report | Print

This dealership makes sure you understand repairs being done, makes sure they are done correctly and that you are satisfied. They keep you updated. done, makes sure they are done correctly and that you are satisfied. They keep you updated. More

by bstrig Verified Customer Verified Customer

Report | Print

First time buying from Klaben, great experience! Bo, Jenn, and Mike made buying seamless, loving the new car! Bo, Jenn, and Mike made buying seamless, loving the new car! More

Report | Print

I connected with Mike on a Certified Pre Owned Maverick that sold before I could get to the dealership. Mike reached out with several new Mavericks that were actually a better fit and not that much more t that sold before I could get to the dealership. Mike reached out with several new Mavericks that were actually a better fit and not that much more than the preowned one. We negotiated a fair price and they even agreed to meet another dealers discount. More

Report | Print

Klaben Ford is an A+ dealership. My sales person Mike Uzl was great. This is my 2nd certified used vehicle purchase from Klaben Ford. Both experiences were great. Klaben offers the b My sales person Mike Uzl was great. This is my 2nd certified used vehicle purchase from Klaben Ford. Both experiences were great. Klaben offers the best selection of certified used vehicles in Ohio. I have driven from Delaware OHio to Kent several times now. It is well worth the trip. Klaben is a 10 out of 10... I would highly recommend them to anyone looking for a new or used vehicle. I will be back for my next vehicle purchase from Klaben More

by smacklin1 Verified Customer Verified Customer

Report | Print