Michael Strohmetz
Michael Strohmetz at Faulkner Buick GMC West Chester, INC.
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Michael Strohmetz

General Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Michael Strohmetz

April 15, 2025

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I was so impressed with the total experience at Faulkner. Mike was helpful, knowledgeable, and professional and dependable. Dan was also a pleasure to deal with. Mike kept me informed what was going on with More

by KATHIEORENDORFF
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst , Dan In the service department, also promptly prepared an estimate for the work to be done

Apr 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much, Kathie! We're absolutely thrilled to hear about your outstanding experience at Faulkner Buick. Mike, Dan, and Leslie will be so pleased to know their professionalism, communication, and care made such a positive impression. We’re proud to have them on our team and even prouder to know they went above and beyond for you. It’s great to hear your car looks amazing and that the work met—and exceeded—your expectations. Your recommendation means the world to us. Thank you for your trust and kind words!

April 13, 2025

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As always Michael is the best and we always have the best experience when buying our new car !! Very professional and treats us like family More

by LBOVE74
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Yes

Other Employees Tagged: John Simonelli, Tom Delgott

Apr 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review! We're thrilled to hear that Michael continues to provide you with such a great experience. Treating our customers like family is something we truly value, and we’re so glad it shows! We appreciate your trust in us and look forward to helping you again with your next car purchase!

March 16, 2025

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Great dealer and great service! Experienced team with unbelievable customer care. They are the absolute best!! More

by GTONY0
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Yes
Mar 18, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the amazing review! We're so glad to hear that you had such a positive experience with our team. Providing exceptional customer care is our top priority, and it's great to know that it made such an impact on you. We truly appreciate your kind words and look forward to helping you again in the future!

March 11, 2025

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Service at the dealership has been completely satisfactory and the workmanship produced excellent results, exceeding expectations. More

by ewchurchv
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Yes
Mar 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful feedback! We’re thrilled to hear that your experience with our service department exceeded expectations and that the workmanship met your standards. We truly appreciate your trust and look forward to continuing to provide you with excellent service in the future!

March 11, 2025

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Second vehicle purchased here and another great experience. Everything agreed to was done on time as promised. When arriving for appointments I was greeted promptly and without delay. Might be the More

by GREG@UNITEDTIRE.COM
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Magali Declet , Corey in finance gets 5-stars too.

Mar 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your amazing review, Greg! We’re thrilled to hear that your second experience with us was just as great as the first. It’s awesome to know that everything went smoothly and that our team, including Mike, Magali, and Corey, made your car buying experience fast, friendly, and hassle-free. We truly appreciate your trust and look forward to helping you again in the future!

March 10, 2025

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Unbelievable knowledge and professionalism. They kept me in the know which was greatly appreciated. This is the only service team that ever handle the repairs on my trucks. More

by GTONY0
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Recommend Dealer
Yes
Mar 11, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the amazing review! We’re thrilled to hear that our team’s knowledge and professionalism stood out to you. Keeping our customers informed is something we prioritize, so it’s great to know you appreciated that. We’re honored to be the only team you trust with your truck repairs, and we look forward to continuing to provide you with excellent service in the future!

March 10, 2025

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Extremely helpful and informative quick acting no nonsense quick to the point looking forward to purchasing another vehicle More

by MTGREAR
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Recommend Dealer
Yes
Mar 11, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're thrilled to hear that you had a quick, informative, and no-nonsense experience with us. It’s great to know you’re already looking forward to your next vehicle purchase! We’re here whenever you’re ready, and we can’t wait to assist you again.

February 26, 2025

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Reliable local dealership in West Chester area. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. More

by Scott
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Yes
Feb 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your feedback, Scott! We're happy to hear that you find our dealership reliable and prefer it over others in the area. We’re glad you enjoyed our service and the waiting area. We also appreciate the heads-up about calling ahead for appointments—great advice for others! We look forward to seeing you again soon and continuing to provide you with excellent service.

February 05, 2025

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The service we received was exceptional. The video was wonderful to see and gear exactly what was done. Everyone was extremely professional. Outstanding. More

by MAFECONDO
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Yes

Other Employees Tagged: Rusty

Feb 05, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that the video helped showcase the work done. It's always our goal to provide exceptional service, and it's great to know that it made an impact. We appreciate your feedback and look forward to working with you again!

January 24, 2025

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Great team makes it work! Don’t need any more words than that! Yee Haw More

by RICHARD@JEROTHE.COM
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Magali Declet , Chris

Jan 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thanks for the awesome review, Richard! We love the enthusiasm—we're so glad the team could make your experience a great one. We appreciate you taking the time to share your feedback!

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