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Michael Strohmetz
Michael Strohmetz at Faulkner Buick GMC West Chester, INC.
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Michael Strohmetz

General Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Michael Strohmetz

January 02, 2025

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Employee Rating

John and the dealership have always been great to work with. Very friendly and easy to deal with. They create product loyalty. More

by JED5218
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli , Adam

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December 13, 2024

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Amazing service and easy process for my vehicle purchase. Sales team and management showed exceptional customer service. More

by Mattwade1095
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

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Dec 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your fantastic review! We're so glad to hear that you had an easy and seamless experience with your vehicle purchase. It’s great to know that our sales team and management provided exceptional customer service. We truly appreciate your feedback and look forward to assisting you again in the future!

December 02, 2024

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I have known Leslie for many yrs. I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali m More

by Irene2b
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst , Magali DeClet

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Dec 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We’re so happy to hear that your experience has remained excellent over the years, and that Leslie, Magali, and the entire team were able to provide you with such great service. We truly appreciate your loyalty and are thrilled to have you back as a customer. It’s great to know you had a positive experience with the service tech and that everything was clearly explained to you. We look forward to continuing to serve you and ensuring you have another great experience with us!

November 20, 2024

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The entire Dealership is always amazing. Especially Leslie in Service. You cannot put a price on trusting honest recommendations. More

by Al
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst, Bernard Gunn

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Al, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 19, 2024

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Faulkner was a great experience from start to finish. The staff was cordial and knowledgeable, I am so pleased with my purchase of a new envision avenir. More

by JMTRN88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

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Oct 22, 2024

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 10, 2024

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Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service More

by SDEANGELO33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst, Bernard Gunn, Rusty Miller

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Oct 14, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Sdeangelo!

September 26, 2024

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A pleasure to do Business with Hassle-free experience. Put my fifth vehicle there. Animal. Buy more there! More

by BUTCH.MAZUR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett

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Oct 01, 2024

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 10, 2024

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They are the best of the best in customer service when it comes to dealers More

by AABATE2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Brett Paden

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Sep 12, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

September 08, 2024

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Would not go to any other dealership to purchase a vehicle or have it serviced More

by R1931LSHEP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst , Brett Paden

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Sep 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team continually offers a positive experience during each visit.

September 01, 2024

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Leslie is the best, all the people are friendly and willing to help with anything I ask, like retrieving my phone out of my car. Great group of people. More

by Munchkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst, David Cutler, Dave McQuiston, Bernard Gunn, Rusty Miller, Luis Jimenez, Brianna Holmes , Michelle

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Sep 04, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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