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Michael Strohmetz

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Michael Strohmetz

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Michael Strohmetz

General Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.9

71 Reviews

Overview Reviews (71)

4.9

71 Reviews

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71 Reviews of Michael Strohmetz

February 26, 2025

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Employee Rating

Reliable local dealership in West Chester area. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. More

by Scott

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Leslie Hurst, Dave McQuiston, Bernard Gunn, Brianna Holmes

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Feb 26, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your feedback, Scott! We're happy to hear that you find our dealership reliable and prefer it over others in the area. We’re glad you enjoyed our service and the waiting area. We also appreciate the heads-up about calling ahead for appointments—great advice for others! We look forward to seeing you again soon and continuing to provide you with excellent service.

February 05, 2025

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The service we received was exceptional. The video was wonderful to see and gear exactly what was done. Everyone was extremely professional. Outstanding. The video was wonderful to see and gear exactly what was done. Everyone was extremely professional. Outstanding. More

by MAFECONDO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rusty

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Feb 05, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that the video helped showcase the work done. It's always our goal to provide exceptional service, and it's great to know that it made an impact. We appreciate your feedback and look forward to working with you again!

January 24, 2025

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Great team makes it work! Don’t need any more words than that! Yee Haw Don’t need any more words than that! Yee Haw More

by RICHARD@JEROTHE.COM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Magali Declet , Chris

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Jan 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for the awesome review, Richard! We love the enthusiasm—we're so glad the team could make your experience a great one. We appreciate you taking the time to share your feedback!

January 20, 2025

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Great dealership to do business with. Sales, Service, and Finance offer fair pricing and value your time and appreciate your business. Sales, Service, and Finance offer fair pricing and value your time and appreciate your business. More

by GR8GRNZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Perry Bonifazi, Bernard Gunn

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Jan 21, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 02, 2025

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Employee Rating

John and the dealership have always been great to work with. Very friendly and easy to deal with. They create product loyalty. with. Very friendly and easy to deal with. They create product loyalty. More

by JED5218

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli , Adam

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Jan 03, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're so glad to hear that John and our team have consistently provided you with great service. Creating lasting relationships and building product loyalty is what we aim for, and it's wonderful to know we’ve achieved that with you. We truly appreciate your continued trust and look forward to working with you again in the future!

December 13, 2024

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Amazing service and easy process for my vehicle purchase. Sales team and management showed exceptional customer service. Sales team and management showed exceptional customer service. More

by Mattwade1095

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Magali Declet

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Dec 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your fantastic review! We're so glad to hear that you had an easy and seamless experience with your vehicle purchase. It’s great to know that our sales team and management provided exceptional customer service. We truly appreciate your feedback and look forward to assisting you again in the future!

December 02, 2024

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Employee Rating

I have known Leslie for many yrs. I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali m I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali my sales person - all excellent too. Happy I am a customer again. The service tech was very good too. Leslie reviewed all, showed me videos. All good! More

by Irene2b

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Leslie Hurst , Magali DeClet

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Dec 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We’re so happy to hear that your experience has remained excellent over the years, and that Leslie, Magali, and the entire team were able to provide you with such great service. We truly appreciate your loyalty and are thrilled to have you back as a customer. It’s great to know you had a positive experience with the service tech and that everything was clearly explained to you. We look forward to continuing to serve you and ensuring you have another great experience with us!

November 20, 2024

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The entire Dealership is always amazing. Especially Leslie in Service. You cannot put a price on trusting honest recommendations. Especially Leslie in Service. You cannot put a price on trusting honest recommendations. More

by Al

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Leslie Hurst, Bernard Gunn

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Nov 25, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Al, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 19, 2024

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Employee Rating

Faulkner was a great experience from start to finish. The staff was cordial and knowledgeable, I am so pleased with my purchase of a new envision avenir. The staff was cordial and knowledgeable, I am so pleased with my purchase of a new envision avenir. More

by JMTRN88

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Magali Declet

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Oct 22, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 10, 2024

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Employee Rating

Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service dealership. Would recommend this dealership for buying and service More

by SDEANGELO33

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Leslie Hurst, Bernard Gunn, Rusty Miller

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Oct 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Sdeangelo!

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Michael Strohmetz

General Manager

Faulkner Buick GMC West Chester, INC.

71 Reviews of Michael Strohmetz

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