Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
64 Reviews

Dealership Experience

2 yrs, 9 mos

4.8

64 Reviews

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64 Reviews of Michael Souter

July 16, 2025

Dealership Rating
Employee Rating

I have always been happy with the service I have received for my two Hondas More

by BARON4
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Recommend Dealer
Yes

July 14, 2025

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Good place with good people who do good work at reasonable prices, thank you Dover Honda More

by KRISTENQUIMBY
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Jul 14, 2025

Dover Honda responded

Hi Keristen! Thank you for leaving us this five-star review and for your kind words about our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 14, 2025

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I have been coming to Dover Honda since the early 2000’s for the purchase and service of my Hondas. I have always been treated fairly and my Hondas are kept in great operating condition. I rely on service More

by RJROY
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Recommend Dealer
Yes
Jul 14, 2025

Dover Honda responded

Thank you for your continued business and confidence in the Dover Honda team! We hope to have you as a customer for many more years to come. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 14, 2025

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Very quick, friendly and explained the issue with my car clearly. Nice to not have to make an appointment More

by NWILKINS0
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Recommend Dealer
Yes
Jul 15, 2025

Dover Honda responded

We appreciate this feedback! Thank you for choosing Dover Honda and for sharing your support online. Have a great day! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 14, 2025

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I always get consistent and reliable service and have since I first became a Dover Honda customer. More

by rv58399
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Recommend Dealer
Yes
Jul 15, 2025

Dover Honda responded

Thank you for allowing us to serve you! We appreciate your continued support and look forward to seeing you at your next visit! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 13, 2025

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The service advisor that I spoke with let me know what the problem was and they fixed it. It was still under warranty so it didn’t cost anything which is this best part. They have all treated me really ni More

by p8658
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Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

Jul 14, 2025

Dover Honda responded

We're glad the issue was resolved under warranty and that you had a positive experience with our team at Dover Honda. We appreciate your kind words and look forward to serving you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 11, 2025

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James is Very friendly and accommodating. Explains issues and weather something needs to be done immediately or if there’s no urgent rush. More

by cameron.4
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Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

Jul 14, 2025

Dover Honda responded

Hi Cameron! We appreciate your kind feedback about James and our team! Thank you for choosing Dover Honda and for sharing your support. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 10, 2025

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I was satisfied, They saved time for me The car was very clean I m happy with that More

by MAARIVLHOUCINE15
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Recommend Dealer
Yes
Jul 11, 2025

Dover Honda responded

Thank you for sharing your experience! We hope to see you again next time here at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 10, 2025

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Employee Rating

I can never just walk in there and know what’s happening with my car in spite of having a message saying it is done. Go to this counter then go to the other one and three people sitting there but no greetin More

by shawnch2007
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Recommend Dealer
No

Other Employees Tagged: James McIntyre, Becky Vanbobo

July 09, 2025

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My experience has always been that the staff is efficient, courteous and thorough! We have essentially put all of our eggs in their basket and have not ever been sorry or disappointed. More

by Julian
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Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

Jul 10, 2025

Dover Honda responded

Julian, thank you for trusting Dover Honda with your service needs! We appreciate your support of our team and look forward to welcoming you back next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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