Alecia Pack

I deal with the service department. They are always good. They are polite and always helpful. They are always good. They are polite and always helpful. More

by SEECOLGAN Verified Customer Verified Customer

Report | Print

The best Prompt professional Courteous service provided as always great team God bless you Fr. Aggie as always great team God bless you Fr. Aggie More

by Aggiejeanjr Verified Customer Verified Customer

Report | Print

I have serviced both my Accord and CRV at Dover Honda for many years. Always a great experience. Alecia is always very helpful at keeping me informed every step of the way. She is the definition of how the s many years. Always a great experience. Alecia is always very helpful at keeping me informed every step of the way. She is the definition of how the service department should run. Alecia had my loaner ready to go when I arrived. She is a great asset to the dealership Thank you. More

by f4fixr Verified Customer Verified Customer

Report | Print

Alecia was very helpful and informative. I was set up with a loaner and updated throughout the process of them ordering the part and fixing my vehicle. I was set up with a loaner and updated throughout the process of them ordering the part and fixing my vehicle. More

by Skelley.erick Verified Customer Verified Customer

Report | Print

Fast efficient service. Excellent and reassuring analysis of car performance. Very reliable. Recommend. Long-timer buyer Excellent and reassuring analysis of car performance. Very reliable. Recommend. Long-timer buyer More

by ELIZABETH.A.GOLDMAN Verified Customer Verified Customer

Report | Print

Untrustworthy We went to Honda in Dover, NH for a known recall issue with our rear frame. They did the bare minimum work . We have four kids under three and need a working vehicle. Our honda dealer would n recall issue with our rear frame. They did the bare minimum work . We have four kids under three and need a working vehicle. Our honda dealer would not work with us and would not even offer a fair Kelly blue book value for our vehicle when we were looking to upgrade to an Odyssey because of the recall defect. We lost all trust with Honda and went to another dealership that would work with us. More

by mattamann429 Verified Customer Verified Customer

Report | Print

Alecia was fantastic. She is a great listener and communicator. She helped me with the questions I had and offered solutions that enabled me to go forward with this servic She is a great listener and communicator. She helped me with the questions I had and offered solutions that enabled me to go forward with this service. Every company needs someone like Alecia working in the customer service department. She was great. More

by stevehoughton22 Verified Customer Verified Customer

Report | Print

The techs completed the oil change in a timely manner. Everyone was very polite, friendly and respectful. Everyone was very polite, friendly and respectful. More

by jhj1084 Verified Customer Verified Customer

Report | Print

Alecia provides phenomenal customer service. She always goes above and beyond and is the only reason I continue to have my car serviced there. There were several services recommended that I did She always goes above and beyond and is the only reason I continue to have my car serviced there. There were several services recommended that I did not pursue due to concerns primarily centered around cost and necessity. When changing your air filter is recommended at every single routine service it undermines your confidence in other recommended services. More

by EFRIEDMAN84 Verified Customer Verified Customer

Report | Print

Such amazing service. Always trust the mechanics and service writers to provide quality service that I don’t have to worry about! I’ll keep coming back! Always trust the mechanics and service writers to provide quality service that I don’t have to worry about! I’ll keep coming back! More

by AMYRAYNES94 Verified Customer Verified Customer

Report | Print