

Dealership Experience
2 yrs, 9 mos
44 Reviews
Write a Review44 Reviews of Michael Souter
June 30, 2025
Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesicle because the service would take longer than expected. I never knew how long the troubleshooting and repair would take. she called me several times providing updates on the status several times. I've dealt with a lot of service representatives and by far Alecia was top of the list. I would definitely recommend her for any bonus or acknowledgement that is available for such an outstanding and valuable employee. Thank you Alecia! More
Other Employees Tagged: Tony Khoury, Mike Segien, James McIntyre, Bob Hajjar, Becky Vanbobo, Mike Watson, Alecia Pack, Cathy Smith
June 29, 2025
In all the years that I have been going to Honda this is the first time that I left there with a dirty car. Are they no longer cleaning the cars before they put them outside. the first time that I left there with a dirty car. Are they no longer cleaning the cars before they put them outside. More
June 29, 2025
Very easy process; all the staff are friendly and helpful. I highly recommend this business. helpful. I highly recommend this business. More
Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack
June 28, 2025
Have been a customer here for 15 years. Dependable service and car buying experience. 1 Dependable service and car buying experience. 1 More
Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack
June 27, 2025
I have now had my vehicle returned to me twice with damaged or missing components, resulting in additional trip to get things remedied. I have reached out to the service manager all week both phone and damaged or missing components, resulting in additional trip to get things remedied. I have reached out to the service manager all week both phone and email with no response. More
Other Employees Tagged: Mike Segien
June 24, 2025
good service, they just need to improve with returning phone calls, but otherwise great! thanks phone calls, but otherwise great! thanks More
Other Employees Tagged: Mike Segien, James McIntyre

