
16 Reviews
Write a Review16 Reviews of Michael Souter
January 29, 2025
The service department doesn’t know what they are doing! The plug your car and if it says nothing is wrong they don’t know how to troubleshoot the problem! There is something clearly wrong with the my car b The plug your car and if it says nothing is wrong they don’t know how to troubleshoot the problem! There is something clearly wrong with the my car but they plugged it in! I have heat until k come to a stop and my temperature gage goes all the way down do you can’t see it! I haa a ve had the car since August 3021 and never have seen this or felt the heat go cold but they are telling it normal! I’m so disappointed in the service I have received! Someone should do something about this! More
Other Employees Tagged: Mike Segien, James McIntyre, Steve St Onge, Alecia Pack
January 02, 2024
Excellent recent service… driving in for an oil change with a $43,000.00 vehicle this dealership actually treats you with respect. Have purchased 7 Hondas from Dover Honda.. However, American Honda is with a $43,000.00 vehicle this dealership actually treats you with respect. Have purchased 7 Hondas from Dover Honda.. However, American Honda is very rude, condescending, and could care less about repeat customers. Although I love Honda vehicles, my 2021 passport will be my last. More
Other Employees Tagged: Mike Segien, James McIntyre, Steve St Onge, Alecia Pack
December 08, 2023
Polite, care about their customers always on time with work being done they don't try to talk you in to work you don't require on your vehicle. Would never go anywhere else!! work being done they don't try to talk you in to work you don't require on your vehicle. Would never go anywhere else!! More
Other Employees Tagged: Bob Drake, Allan Lepler, Mike Segien, Dave April
October 19, 2023
Have always been timely n courteous. The payment process is excellent n personnel great to deal with. Thanks all. The payment process is excellent n personnel great to deal with. Thanks all. More
Other Employees Tagged: Mike Segien, James McIntyre, Steve St Onge, Becky Vanbobo, Alecia Pack
October 18, 2023
Very professional, polite and attentive. Quality work. Clean and comfortable waiting area. Trustworthy service. No pressure to complete recommended work. Price for the oil change service Quality work. Clean and comfortable waiting area. Trustworthy service. No pressure to complete recommended work. Price for the oil change service was high. More
Other Employees Tagged: Alecia Pack
October 05, 2023
Friendly staff. Knowledgeable sales and service personnel. Clean restrooms complimentary beverages,& snacks. All most competent. Knowledgeable sales and service personnel. Clean restrooms complimentary beverages,& snacks. All most competent. More
Other Employees Tagged: Mike Segien, James McIntyre, Steve St Onge, Alecia Pack
August 31, 2023
Always have been pleased with the service at the dealership. My wife and I have been customers for over 39 years. dealership. My wife and I have been customers for over 39 years. More
Other Employees Tagged: James McIntyre
July 19, 2023
Knowledgeable people fast curious service friendly staff car always clean will to help you find a solution car always clean will to help you find a solution More
Other Employees Tagged: Kris Adams, Alecia Pack
June 28, 2023
Friendly & knowledgeable. No running to back office w negotiations. No-pressure sales. Very timely answers. Options explained w care & detail. Excellent delivery. Post-sale at No running to back office w negotiations. No-pressure sales. Very timely answers. Options explained w care & detail. Excellent delivery. Post-sale attention is stellar. Pleased. ✅ More
Other Employees Tagged: Allan Lepler, Becky Vanbobo
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