Michael Pinto | Page 2

Buying experience I had the opportunity to meet Dakota Broiillard as my sales representative and I have to say what a pleasurable experience. He was very friendly, info I had the opportunity to meet Dakota Broiillard as my sales representative and I have to say what a pleasurable experience. He was very friendly, informative and extremely helpful with teaching me all the new technology my new car has to offer. I am a long time customer, buying my last few cars from North End Mazda because I've always had a good experience when buying here without any pressure. Mike Pinto worked with me to find me the best price and I would recommend anyone that's looking for a Mazda to buy here. They are very respectful, knowledgeable and not pushy. More

Report | Print

Excellent experience! Mark and Bryan were great My experience at North End was excellent from start to finish. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited My experience at North End was excellent from start to finish. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited a lot of dealerships. This was the only one that made me think, "I hope I end up buying a Mazda so I can buy from them." Bryan Johnston and Mark Atkinson and the whole team over there were helpful, knowledgeable and, most importantly, extremely respectful of my decision-making timeline and process. I never felt pressured, but rather supported. My new Mazda3 hatchback is AWESOME to drive and I will be glad to go into the dealership whenever the need arises. Great experience! More

Report | Print

Great experience with Mark Mark was our salesperson during the process and he was great to work with. He was professional, knowledgeable about the SUV we were looking at and was Mark was our salesperson during the process and he was great to work with. He was professional, knowledgeable about the SUV we were looking at and was not pushy at all. Once we picked up the car he gave us an overview of the whole car. We couldn’t of asked for a better experience. More

Report | Print

6th car bought from this dealership 6th car! Doesn't that say it all? I think this dealership is great! There is no high pressure sales tactics. Mark Atkinson is amazing. He took a lot o 6th car! Doesn't that say it all? I think this dealership is great! There is no high pressure sales tactics. Mark Atkinson is amazing. He took a lot of time showing me all the great gadgets my new car has. I refer people to this dealership whenever possible. I also love the service department. I go to them with all of my service needs. More

Report | Print

Mark Atkinson I got "into" buying Mazdas over 6 years ago when I purchased an used Miata from NorthEnd Mazda. They set me up with Mark Atkinson in sales. It was a I got "into" buying Mazdas over 6 years ago when I purchased an used Miata from NorthEnd Mazda. They set me up with Mark Atkinson in sales. It was a highly positive experience. Present day, I have bought 2 more MX-5s and 3 CX-5s, the latest being a 2019 Signature which I purchased last week. Great SUV! (The CX-5 is an awesome platform and with the turbo and tech (rivals Audi's tech in my opinion and this from a driver at an Audi dealership) the SUV is just a superior, affordable model.) Each purchase I have worked with Mark to get what I believe is a great deal, especially over the past three transactions. I did my homework. But whatever, the praise I have here is for Mark and for his diligence after the deal. Over the time period that I have known him, if there has been an issue with one of the cars he has been a valued liaison with the service department and went above and beyond my wildest expectations when I had a chipping issue on the hood of a soul red crystal CX-5. He kept a cool, calming, positive demeanor when I was flipping out. And after my episodes he was the utmost professional always courteous, attentive and positive. He spearheaded the effort to get Mazda to repaint it. The fact that he always has a prompt reply to a text of mine whether good or bad, whether before or months/years after the purchase, the fact that he has done a great deal of ground work in support of my purchases, the fact that he has been that valued conduit between service and I gives me great confidence in buying a car from him at NorthEnd. As long as Mark works at NorthEnd, they will have a repeat customer in me. More

Report | Print

Mazda Purchase We were very please with our experience purchasing our Mazda. Mark and Mike were friendly, no pressure, and thorough. We were extremely impressed wit We were very please with our experience purchasing our Mazda. Mark and Mike were friendly, no pressure, and thorough. We were extremely impressed with the completeness of the technical review of the vehicles features! More

Report | Print

Great experience with North End Mazda! I worked with Mark Atkinson and he was phenomenal! The sales process was no pressure, he spent a ton of time answering questions about the vehicles I I worked with Mark Atkinson and he was phenomenal! The sales process was no pressure, he spent a ton of time answering questions about the vehicles I was interested in, and took us through the entire process. His focus was totally on customer satisfaction. i would highly recommend Mark and I love my CX-5! More

Report | Print

Great experience! Mark was so helpful! He made my car buying experience easy and hassle free. Mark and Michael both stayed late to help me make my decision and didn’t m Mark was so helpful! He made my car buying experience easy and hassle free. Mark and Michael both stayed late to help me make my decision and didn’t make me feel pressured into anything. I am so happy with my new car and highly recommend North End Mazda! More

Report | Print

Easy, No Pressure Experience My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salespers My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salesperson they had gone through. I tried out a couple of vehicles on President's Day and thought about whether I actually needed a new car, as my current car (7 years old) was doing well. The more I thought about it, the closer it got to new car time. I called and made an appointment with Mark. He is very knowledgeable and patient. I tried out three cars with different trim levels. He was very forthcoming about the benefits of the different trim levels. There was no pressure to add on. In fact, Mazda trim levels start out with a lot and then just get fancier. I opted for a Mazda 6 with more bells and whistles than I normally get. Mark spent lots of time going over the features of the car and use of the various systems. I left the dealership feeling that I could manage the car. The Service Manager, Rob, came over to talk with me as well, about the maintenance. It certainly feels as though they all work as a team and try to be sure the customer gets what is needed. More

Report | Print

Excellent service, no pressure sales! Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Su Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Subaru since I have owned both! More

Report | Print