Michael O'Hare
Michael O'Hare at DCH Wappingers Falls Toyota
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Michael O'Hare

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
211 Reviews

Dealership Experience

11 yrs, 7 mos

Languages Spoken

English English

4.7

211 Reviews

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211 Reviews of Michael O'Hare

October 16, 2024

Dealership Rating
Employee Rating

Excellent customer service and very professional and prompt. They provided me with the best price possible in comparison with local dealers. It made my choice to purchase easy. More

by AL.ABDELRAHMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan

Oct 16, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear you had an excellent experience and found the best price. We appreciate your business and look forward to assisting you again!

October 04, 2024

Dealership Rating
Employee Rating

It was a pleasure to work with Mike. Very straightforward, informative, and responsive. Since this was an out-of-state purchase for my daughter, going to school in Poughkeepsie, we ran i More

by Rom T.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 04, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with straightforward and proactive service during your daughter’s out-of-state purchase. Navigating registration and insurance can be challenging, and we're glad he was able to assist you every step of the way. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, don’t hesitate to reach out!

September 24, 2024

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Employee Rating

Very easy to deal with…never pushy. Got me into a newer car in one day More

by TINAMG323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you found the process easy and appreciated our no-pressure approach. Getting you into a newer car in just one day is what we strive for! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!

September 17, 2024

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Matt Rivera always goes above and beyond to make sure everything on my car is taken care of, he makes the service experience a trustworthy experience More

by dionizio52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Matt Rivera consistently goes above and beyond and makes your service experience trustworthy. We appreciate your support and look forward to assisting you again!

August 24, 2024

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Service was good, but they couldn't help me with a display problem. fortunately, I spoke with my sales rep and HE helped me! More

by anoach
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your sales rep was able to assist with the display issue. We appreciate your understanding and will work to improve our service. If you need further assistance, feel free to reach out!

August 23, 2024

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As always DCH is fantastic. I drive 40+ minutes one way to use them, when there’s one only 15 minutes from my home. DCH is so fantastic, trustworthy, customer oriented, that I b More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your amazing feedback! We're thrilled to hear that you choose DCH, even with closer options, and that you had great experiences with both your Tacoma and your girlfriend’s Corolla. We truly appreciate your trust and support. Looking forward to serving you again in the future!

August 21, 2024

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Employee Rating

I wanted a vehicle with no fuss, and I left with a vehicle without feeling distress or feeling unease or pressured about the purchase. Most of my time was spent waiting for my vehicle to get cleaned. More

by jla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Michael and Dylan made your vehicle purchase smooth and stress-free. It’s great to know that you felt no pressure and had a positive experience with us. We appreciate your feedback and hope you enjoy your new vehicle! 🚗✨

June 24, 2024

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Employee Rating

Not much to say, I knew what I wanted. The waiting period was close to 2 months More

by wolfmerc1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg

Jun 25, 2024

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 22, 2024

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Employee Rating

This was my first purchase from Wappingers Falls Toyota but it won’t be my last More

by jksmit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2024

DCH Wappingers Falls Toyota responded

Thank you for choosing Wappingers Falls Toyota! We look forward to helping you again with any future needs.

June 07, 2024

Dealership Rating
Employee Rating

Micheal was wonderful to deal with. He was very patient and not overly pushy. thanks More

by JMONTI
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg

Jun 07, 2024

DCH Wappingers Falls Toyota responded

Thank you for your review! We're thrilled to hear that Michael provided you with wonderful service. We pride ourselves on our team's patience and professionalism. If you need anything else or have any questions, don't hesitate to reach out. We appreciate your feedback!

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