I am Mike McCollum I am from a small town in Missouri and have a passion for anything car related. I enjoy helping customers to keep their cars maintained and running as they are supposed to. If you have a question please reach out text or call.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
8 Reviews
Write a Review8 Reviews of Michael McCollum
August 17, 2024
TOOK IN MY 2022 3500 WITH 9,700 MILE ON IT, HAD KNOCKING IN BOTTOM END WHEN COLD. MIKE TOLD ME " THATS NOT NORNAL". SEVERAL DAYS LATER THEY TOLD ME CHEVY SAYS ITS NORMAL! THE BULLETIN CHEVY HAD OUT DIDNT QU IN BOTTOM END WHEN COLD. MIKE TOLD ME " THATS NOT NORNAL". SEVERAL DAYS LATER THEY TOLD ME CHEVY SAYS ITS NORMAL! THE BULLETIN CHEVY HAD OUT DIDNT QUITE MATCH MY TRUCKS SYMPTOMS. THEY WOULD NOT DO ANY THING ABOUT IT. NOT GOING TO KEEP A BRAND NEW TRUCK WITH KNOCKING ENGINE HOW COULD I SELL IT TO SOME ONE KNOWING THIS? HAD NO CHOICE BUT TO SELL IT BACK TO THEM AT A $8000 LOSS! SEEN IT FOR SALE ON FACE BOOK FEW DAYS LATER. BEWARE THIS IS THE KIND OF VEHICLES THEY RESALE!! WAY TO GO JIM NORTON! BY THE WAY LOT MORE WENT ON BUT DONT HAVE TIME TO WRITE A BOOK!! More
May 31, 2024
Michael McCollum went way out of his way to help me once again on another issue with my truck. He has always went above and beyond to help me and my truck leave better than before. I highly recommend using again on another issue with my truck. He has always went above and beyond to help me and my truck leave better than before. I highly recommend using Michael at Jim Norton Chevy. He is very trustworthy and great with communication. More
January 20, 2024
Chris Freisen is a huge asset to the service department! Great with customers, very informative, and friendly. Great with customers, very informative, and friendly. More
Other Employees Tagged: Chris Freisen
January 19, 2024
Mr Mccollum was very attentive to making sure my vehicle was running smoothly, he even contacted me afterwards to make sure i had no more concerns. was running smoothly, he even contacted me afterwards to make sure i had no more concerns. More
Other Employees Tagged: Joe Gibson
January 19, 2024
Was very happy with Mike McCollum getting me in and out on service at a time that was convenient for me and even had an engine rebuilt which he stayed in constant contact on time and cost. Just bought a ne on service at a time that was convenient for me and even had an engine rebuilt which he stayed in constant contact on time and cost. Just bought a new truck. More
December 16, 2023
Everyone went out of their way to make our purchase a great experience. Highly recommend them! great experience. Highly recommend them! More
Other Employees Tagged: Bill Doyle, Scott Kik
November 17, 2023
I bring my Chevy SS sedan here because it's a special car and I only want people working on it who have trained on GM vehicles. I appreciate the service reps that help me. and I only want people working on it who have trained on GM vehicles. I appreciate the service reps that help me. More
Other Employees Tagged: Brandon Lawrence, Anthony Palliota