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Michael Marquez
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7 Reviews
7 Reviews
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7 Reviews of Michael Marquez
November 30, 2024
This place has awful customer service. Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a te Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a test twice a few months apart that has wildly different results. Liars. More
by REDRIDINGHOOD4315
Verified CustomerOther Employees Tagged: Jonathan Fairman, Rigoberto Mendoza, Steve Saad, Marisela Guzman, Brandon Martinez, Mo Alsalamony, James Reeder, Tony Sanchez, Teddy Tobar , Michael Lopez
November 13, 2024
Service Advisor (Ozzy) was excellent! Wait time for car delivery after service and paying was awful. I waited for 20 minutes to get my car. Additionally, your Customer Service dept lea Wait time for car delivery after service and paying was awful. I waited for 20 minutes to get my car. Additionally, your Customer Service dept leaves a lot to be desired. I called several times to discuss the aforementioned issue with delivery and no one answered. I finally left two voice mails and no one has returned my calls. I finally talked to Mike Marquez about the issue and he has been very understanding. More
by PJSTLUKA50
Other Employees Tagged: Ozzy Godoy
October 16, 2024
Olive scolded me like a child when I didn't understand her, then continued to scold me via text. If your dealership can't do the work or needs to upcharged, just say so. her, then continued to scold me via text. If your dealership can't do the work or needs to upcharged, just say so. More
by CHRIS_SAENZ
Other Employees Tagged: Olive
September 06, 2024
Amazing customer service by Hugo and manager Mike always a pleasure working with them. They are the reason I continue to service my car at Claremont Toyota a pleasure working with them. They are the reason I continue to service my car at Claremont Toyota More
by VICKYMETOYER
Other Employees Tagged: Steve Saad, Brandon Martinez , Hugo Ruiz
April 16, 2024
Olive Vedoy Pratt is an AWESOME Service Advisor! Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointme Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointment and she did an amazing job!! More
by DAMON.NANCE
Other Employees Tagged: Marisela Guzman, Tony Sanchez
April 10, 2024
Sales department is the worst I've ever experienced. However, Mike Marquez has gone above and beyond to make things right for me. If it weren't for him, I would have attained a lawyer to reverse the sa However, Mike Marquez has gone above and beyond to make things right for me. If it weren't for him, I would have attained a lawyer to reverse the sale. I cannot ever recommend Claremont. Toyota to buy a vehicle from being that the sales people are so bad. However, for service, I could not recommend a better dealer to go to. More
by HELLENA3113
Other Employees Tagged: Tony Sanchez , Marcos Cruz and Orlando Famirez were the worst experience I have ever had buying a car.
March 28, 2024
The entire service team was absolutely amazing! would highly recommend all my family and close friends to come service their vehicle's at Claremont Toyota. would highly recommend all my family and close friends to come service their vehicle's at Claremont Toyota. More
by MONIQUEGOOD61
Other Employees Tagged: Tony Sanchez
