Michael Mack | Page 9

Good Afternoon John:When someone contacts a company Good Afternoon John: When someone contacts a company about issues they have and they get resolved, we feel it is important to follow up with that c Good Afternoon John: When someone contacts a company about issues they have and they get resolved, we feel it is important to follow up with that company when the issues get resolved as well as ours did. First, the issue we had with extra services being added to our purchase contract have been resolved as John Rios was excellent in getting the three items cancelled and having the money sent to our credit union in a very timely manner. This is very much appreciated. The real big issue we had was with the misalignment of the CRV tailgate. We can not say enough about how Michael Mack handled this item as no one could have done a better job in guiding the correction process that has lead to a most successful and very appreciated conclusion. We are truly thankful and appreciate Michael’s professional manner and handling of this issue. He really does deserve a big pat on the back. Going forward, it is our intent to always contact Michael whenever we need to have our 2020 CRV serviced at Brandon Honda. Sincerely, Joan and Clifford Stockman 2443 Nottingham Greens Dr. Sun City Center, FL 33573 More

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I love working with Michael Mack. He is absolutely the best and does everything right in my service calls. best and does everything right in my service calls. More

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I love working with Mike Mack. He always treats us right and never hides anything. He is upfront and honest and We highly recommend him. and never hides anything. He is upfront and honest and We highly recommend him. More

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The people at Brandon Honda, especially Mike Mack are fantastic. He is always very friendly and helpful. I couldn’t ask for a better service manager. fantastic. He is always very friendly and helpful. I couldn’t ask for a better service manager. More

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Every time I bring in for service it’s been excellent. Mack and Mike are the best Mack and Mike are the best More

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Because of Michael Mack, my expectations were exceeded! I’ve been to Honda before and experienced difficulty, that was until Michael Mack stepped into the picture. by time there was pleasant and quick! Gre I’ve been to Honda before and experienced difficulty, that was until Michael Mack stepped into the picture. by time there was pleasant and quick! Great customer service More

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Always great service from Brandon Honda! Always recommend bringing your car here for service. They have a very talented and efficient crew at Brandon Honda. bringing your car here for service. They have a very talented and efficient crew at Brandon Honda. More

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For a service advisor, I always ask for Michael Mack. I know I will get an honest assessment of the work my car needs and it will get done in an efficient and timely manner. Mike is outstanding to work wit know I will get an honest assessment of the work my car needs and it will get done in an efficient and timely manner. Mike is outstanding to work with and I totally trust his expertise, More

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Michael mack was awesome to work with. I cannot say enough about his dedication to service and his willingness to help his customers. If would Mack 6 stars out of 5. Great person to deal with. Def enough about his dedication to service and his willingness to help his customers. If would Mack 6 stars out of 5. Great person to deal with. Definetly believes in outstanding customer service. More

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Great service every time at Brandon Honda. Mr. Mac and the Honda team are excellent in explaining and addressing any concerns. I will always bring it back for service at Brandon Honda the Honda team are excellent in explaining and addressing any concerns. I will always bring it back for service at Brandon Honda More

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