Michael Mack | Page 10

Mack made sure I got what I needed when I came in for service and even offered me a ride home when I needed it. service and even offered me a ride home when I needed it. More

Report | Print

Always a joy to work with Mike!! He kept us updated on the status of our vehicle and arranged a lift home for us. He went over and above the call of duty! the status of our vehicle and arranged a lift home for us. He went over and above the call of duty! More

Report | Print

Michael Mack is the best service advisors around. He is extremely knowledgeable, helpful, efficient, and goes above and beyond. It’s a pleasure every time. extremely knowledgeable, helpful, efficient, and goes above and beyond. It’s a pleasure every time. More

Report | Print

Be forewarned, should you find yourself having an issue with the staff here—which is probable, considering the turnstile of service advisors you'll see—you're likely to be blamed for the problems. The serv with the staff here—which is probable, considering the turnstile of service advisors you'll see—you're likely to be blamed for the problems. The service team here refuses to accept responsibility for anything that may go wrong. Their "manager" threw a temper tantrum when I (correctly) pointed out the severity of the security incident they had found themselves in. Instead of owning the issue their team circled the wagons only to dig a deeper and wider hole. I've had safety and security issues here. I've repeatedly caught the service team in blatant lies with written evidence of them. In good conscience I cannot recommend their services to anyone, at any time, for any reason. Stay far, far away from here. More

Report | Print

Mack was very friendly and helpful throughout my entire visit! I will be sure to have him as my advisor every time I visit Brandon Honda! visit! I will be sure to have him as my advisor every time I visit Brandon Honda! More

Report | Print

I love my Honda Pilot and keeping it in the best condition is important to me. I always have an amazing experience with the service department and sales!!! They work hard to get things done in a tim condition is important to me. I always have an amazing experience with the service department and sales!!! They work hard to get things done in a timely manner and are very knowledgeable. More

Report | Print

Very friendly, great service, great price, great location, very very very helpful, friendly staff. Great parts and labor department, very very very kind staff. I will always come back location, very very very helpful, friendly staff. Great parts and labor department, very very very kind staff. I will always come back More

Report | Print

Mack was absolutely wonderful to work with. He kept us informed every step of the way. If I had a question and called, and he was not able to answer, he returned my call promptly. I'm sure all the serv informed every step of the way. If I had a question and called, and he was not able to answer, he returned my call promptly. I'm sure all the service dept is great, but I will seek out Mack for any future service needs. More

Report | Print

My service advisor was polite, knowledgeable and professional. He went out his way to explain the entire process and keep me in the loop. Thank you! professional. He went out his way to explain the entire process and keep me in the loop. Thank you! More

Report | Print

Awesome service and Mack was the best advisor...thanks again Brandon Honda...I will definitely be back to service my Honda Accord. Mack went above the call of duty to help me out and get me out of there i again Brandon Honda...I will definitely be back to service my Honda Accord. Mack went above the call of duty to help me out and get me out of there in time to go to work. More

Report | Print