Dealership Experience
5 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
26 Reviews
Write a Review26 Reviews of Michael Lujan
September 27, 2024
My salesman Mike Lujan did a fantastic job helping me with my new vehicle purchase. He was very informative, professional, prompt and had an excellent sense of humor. with my new vehicle purchase. He was very informative, professional, prompt and had an excellent sense of humor. More
Other Employees Tagged: Tristano Cordova
September 27, 2024
I LOVED working with Mike Lujan. He was so attentive and helpful. He got me exactly what I wanted and at a fair price. He managed to get me approved when i thought there was no hope He was so attentive and helpful. He got me exactly what I wanted and at a fair price. He managed to get me approved when i thought there was no hope. I felt comfortable with him. Where I got frustrated is with the lady who sells the warranties. It seems like she was almost mad at me because I kept saying no. I finally relented and bought a stupid warranty that I will never use. It's nothing but a scam and I regret not just getting up and walking out. In the future I will be buying from another dealership. I will not be recommending Reliable because of the aggressive bordering on bullying sales tactics of the finance people More
September 27, 2024
Mike was super helpful with my vehicle purchase. He was energetic and fun to deal with. I would highly recommend buying a car with him! He was energetic and fun to deal with. I would highly recommend buying a car with him! More
Other Employees Tagged: Tristano Cordova, John Storz
September 01, 2024
Awesome customer service! We are very much happy with our new truck. I would definitely recommend getting a viechle here. We are very much happy with our new truck. I would definitely recommend getting a viechle here. More
Other Employees Tagged: Roberto Madrid
August 27, 2024
Went in on a Sunday to look at the corvette we have been looking for, Michael lujan took the time in assisting us, when other dealerships didn’t want to help with the purchase of the vehicle. Highly recomme looking for, Michael lujan took the time in assisting us, when other dealerships didn’t want to help with the purchase of the vehicle. Highly recommend the dealership and Mr.Lujan thank you for everything More
August 27, 2024
They were courteous and quick to help, Mr. Lujan was able to answer questions I had and made the sale quick and was knowledgeable about the vehicle I had chosen. Lujan was able to answer questions I had and made the sale quick and was knowledgeable about the vehicle I had chosen. More
Other Employees Tagged: Tristano Cordova
August 17, 2024
Most times we have to experience failure before we receive success. My knee jerk reaction is to point out the errors made by the dealership and rate their performance low. However my complaints didn't receive success. My knee jerk reaction is to point out the errors made by the dealership and rate their performance low. However my complaints didn't go unnoticed Michael lujan address the situation in a customer base friendly way. He was transparent saying that the service team made a mistake. and that he wanted to help me with smoothing over the matter of my dissatisfaction with a issue The general manager of the facility assured me that he would do all possible to help solve the issue honesty and transparency. I think this is the best way to resolve matters I think they went out of their way to make things good. I appreciate the service and the thoughtfulness More
Other Employees Tagged: Kenneth Orosco, Jesse Olguin, Osman Bahadiri
August 10, 2024
Michael made it possible for me to get back on the road faster than I could have . He picked me from home and took me to the dealership at his expense. Both Oliver and Michael helped me select a car that c faster than I could have . He picked me from home and took me to the dealership at his expense. Both Oliver and Michael helped me select a car that checked off all the boxes I required to meet my criteria they both helped me make a good choice. Michael showed me around the facilities and set up a first oil change for Free. Everybody seem content and friendly no worries or pressure during the They both made me feel important to their business Reliable . The transaction was honorably accomplished and met with satisfied over the experience. More
Other Employees Tagged: Oliver Jones
August 03, 2024
From the moment we stepped into Reliable, already discouraged thinking we wouldn't be approved, to leaving w/ our new vehicle was an awesome experience 👏 discouraged thinking we wouldn't be approved, to leaving w/ our new vehicle was an awesome experience 👏 More
Other Employees Tagged: Tristano Cordova , Mike in Management, (Drives Hummer) he was also amazing, in being honest with us