Oliver Jones

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback. We understand that trade-in negotiations can feel uncertain, and we appreciate you sharing your honest thoughts about the process. It is great to hear that our team worked hard to find the best possible outcome for you. We hope your new Silverado exceeds your expectations and serves you well for many years to come.

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback, NSande! It is great to hear that Oliver made the process feel comfortable and took the time to walk you through everything at your own pace. That kind of attentive, patient service is exactly what we aim to provide every customer who walks through our doors. We hope to see you again at Reliable Chevrolet!

Reliable Chevrolet - NM responded

Your positive feedback means a lot to us, and we are so glad to hear that Oliver made such a strong impression throughout your buying experience. It is great to know that his knowledge, patience, and professionalism all came through in a way that felt personal and helpful. We will be sure to pass along your kind words to him. We look forward to seeing you back when the 2026 Chevy Colorado Trail Boss arrives!

Reliable Chevrolet - NM responded

Thank you for the kind words! We're so glad our team made you feel comfortable and took the time to explain everything clearly. Grandkids and all, it was our pleasure! We look forward to seeing you again!

Reliable Chevrolet - NM responded

We are glad to hear that your experience with us was a positive one! Quick, quality work is something we always aim to deliver, and it means a lot to know we hit the mark for you. We look forward to seeing you again next time, GEORGETHEBIKER!

Reliable Chevrolet - NM responded

Thank you for sharing this wonderful feedback with us! It means a great deal to know that your experience with your Chevy Colorado has been a positive one, not just the first time but again on your return visit. We truly value customers like you who continue to trust us, and we are glad we could deliver the same level of service you expected. We look forward to being here for you whenever you need us again.

Reliable Chevrolet - NM responded

We are disappointed to hear about your recent experience and the concerns shared regarding the vehicle condition and your post-purchase interactions with the dealership. We strive to ensure every vehicle is delivered in proper working condition and that all customers are treated with professionalism and respect throughout and after the sale. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Anthony Baca, our Service Manager, at Abaca@vtaig.com or 505-338-5932.

Reliable Chevrolet - NM responded

We are disappointed to hear about your recent experience and the concerns shared regarding the sales process and vehicle condition following delivery. We strive to provide transparent communication, a thorough purchase experience, and quality vehicles for every customer. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com.