Michael Kratschmer

I purchased my car new in 2010 at front family Hyundai, I brought my car in for 2 recalls on it while I was there I had a small request for the service department Mike the service manager was very rude and a brought my car in for 2 recalls on it while I was there I had a small request for the service department Mike the service manager was very rude and abrasive he could have taken a completely different approach on how he responded for that reason I most likely would try somewhere else if I were to buy again More

by bbixler5 Verified Customer Verified Customer

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The service department at Family Hyundai is the best. They go above and beyond to take care of you car. The service department is why I keep buying my cars at Family Hyundai. They go above and beyond to take care of you car. The service department is why I keep buying my cars at Family Hyundai. More

by FLAH129 Verified Customer Verified Customer

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Jose and everyone in management and finance were very friendly and knowledgeable. They made the whole experience painless!!! friendly and knowledgeable. They made the whole experience painless!!! More

by PAMPRICE72 Verified Customer Verified Customer

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Family Hyundai got me in for service in one day (the Jeep dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very understanding and polite. More

by JOHNSAILOR Verified Customer Verified Customer

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Customer focused. Thorough and fair. No over charging. Keep appointment times and always leave the car clean. Thorough and fair. No over charging. Keep appointment times and always leave the car clean. More

by LYLE.PROVOST Verified Customer Verified Customer

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Helpful and friendly. And sometimes goes above and beyond. In a good way. Like their customer service. And sometimes goes above and beyond. In a good way. Like their customer service. More

by LOUISCEJA21 Verified Customer Verified Customer

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We are very pleased with our purchase and the service we received at our first visit! received at our first visit! More

by p.gira72 Verified Customer Verified Customer

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the people that I dealt with were friendly informative and understanding to my needs both immediate and long term the car was fixed within the time given and the first time and the cost didnt hurt too muc and understanding to my needs both immediate and long term the car was fixed within the time given and the first time and the cost didnt hurt too much!! More

by KIRKSEYDUANE Verified Customer Verified Customer

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I thought that the service was efficient and fast and well done I would definitely recommend service there well done I would definitely recommend service there More

by Frank Verified Customer Verified Customer

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Overall I have negative experiences with this dealer. I took my car to a different Hyundai dealership after family Hyundai found a problem with my car. That dealer serviced my car and actually cared abou I took my car to a different Hyundai dealership after family Hyundai found a problem with my car. That dealer serviced my car and actually cared about me as a person. Family Hyundai isn’t a family at all. What a joke of customer service More

by NICK_CAMPLIN Verified Customer Verified Customer

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