Michael Jepson

Two times I’ve gone to have the recall done and both times failed. The second time someone was suppose to call and let me know if they had the part which no one did. So I went to my appointment and then times failed. The second time someone was suppose to call and let me know if they had the part which no one did. So I went to my appointment and then I dropped off my car, almost four hours later they tell me they could not do the service because they didn’t have the part. That’s was so unprofessional and a waste of my time. One time fine but two times, and yet no one has called me yet to let me know if they ordered the part. If they had another location I would go there instead of the one I went to. So no I wouldn’t recommend this location. More

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Really efficient and quick service. Kind and patient staff. Clean lobby with amenities while you wait for your car to be serviced. Kind and patient staff. Clean lobby with amenities while you wait for your car to be serviced. More

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Very friendly and helpful customer service. They work with you and give you different options on how to handle the issues you are having with your vehicle. They also don’t pressure you and allo They work with you and give you different options on how to handle the issues you are having with your vehicle. They also don’t pressure you and allow you to make the decisions that’s right for you and your wallet. Great place ti get your car serviced and purchase a vehicle. More

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This place has an amazing customer service. I like the way I was treated. Thanks. I like the way I was treated. Thanks. More

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Perfessional and friendly. I love my Subaru and the staff. I've always received excellent service. I love my Subaru and the staff. I've always received excellent service. More

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On time, plenty of personnel good communication, nice environment! really great waiting Area Nice and clean facility environment! really great waiting Area Nice and clean facility More

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They were proactive and stayed with it until the repairs were successfully completed. I am very thankful. were successfully completed. I am very thankful. More

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Very fast drop off at service department & friendly staff. Pickup was speedy also & they found staff to answer my questions. I appreciated not having to wait long. staff. Pickup was speedy also & they found staff to answer my questions. I appreciated not having to wait long. More

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Great Sales and Service Team. Always willing to answer my questions, and clarify when asked. Always willing to answer my questions, and clarify when asked. More

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All employees were polite, professional and a credit to Lithia Subaru of Fresno, it’s always a pleasure working with everyone there. Lithia Subaru of Fresno, it’s always a pleasure working with everyone there. More

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