Went for an oil change, got it done.
Also, had an AC issue, turns out compressor and condenser were both leaking, but luckily there was an extended warranty for them.
So they replaced
Also, had an AC issue, turns out compressor and condenser were both leaking, but luckily there was an extended warranty for them.
So they replaced them both for me, and my AC works fine now.
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by AREZA720
Verified Customer
Verified Customer
Aug 15, 2026 -
Victory Honda Chicago Northside responded
We’re glad your oil change went smoothly and that we could replace your leaking compressor and condenser under the extended warranty. It’s rewarding to know your AC is working perfectly again.
Brian Benavides
General Manager
brian.benavides@victoryhonda.com
Fast, easy, quality service!
Everything was clear, staff was professional, and service was very efficient.
Everything was clear, staff was professional, and service was very efficient.
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by DUMBLONDSKI
Verified Customer
Verified Customer
Jul 22, 2026 -
Victory Honda Chicago Northside responded
Thank you for sharing your experience. We’re pleased our team provided a smooth, professional process with prompt, clear service. We appreciate your feedback.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
They provided great service, Michael was very cordial and
thorough explaining the service required, overall great experience
thorough explaining the service required, overall great experience
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by LEO
Verified Customer
Verified Customer
Jul 07, 2026 -
Victory Honda Chicago Northside responded
Thank you for sharing your experience with our service team. We are glad Michael took the time to walk you through the required maintenance and that everything went smoothly. Please let us know whenever your Honda needs attention again.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
Really positive service experience working Mike and
Fernando. Very personable and knowledgeable. Made for a smooth experience at a quality dealership.
Fernando. Very personable and knowledgeable. Made for a smooth experience at a quality dealership.
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by MPURSZKE
Verified Customer
Verified Customer
Jul 07, 2026 -
Victory Honda Chicago Northside responded
We’re grateful you had such a positive experience with Fernando and Michael. It’s wonderful to hear your Honda Civic Hybrid purchase went smoothly. Thank you for sharing your feedback and enjoy every drive.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
Best customer service.
Understanding the customer’s needs and problems. I’m completely satisfied with the service.
Understanding the customer’s needs and problems. I’m completely satisfied with the service.
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by ASHOKVALERA
Verified Customer
Verified Customer
Jun 14, 2026 -
Victory Honda Chicago Northside responded
It’s fantastic to hear that Michael and our team understood your needs and resolved your concerns. We’re thrilled you’re completely satisfied with your Honda service. Thanks for sharing your feedback.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
It was best day i called that and i got right away to
come and they did service and thanks
come and they did service and thanks
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by SURADHILAL
Verified Customer
Verified Customer
Jun 02, 2026 -
Victory Honda Chicago Northside responded
Hello, we’re glad you received prompt assistance and that Michael and our service team completed your Honda’s maintenance smoothly. Thank you for trusting us with your service needs and please reach out whenever we can help again.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
While expensive the service and results were great.
Mike Hua was wonderful to work with..
Mike Hua was wonderful to work with..
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by PAMWEITZMAN
Verified Customer
Verified Customer
May 25, 2026 -
Victory Honda Chicago Northside responded
We’re glad our service and results justified the investment. Michael enjoyed assisting you with your new Honda Civic. Congratulations on your purchase and thank you for choosing us.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
Scammer.
Tried to say a million thing were wrong with my car, but wouldn’t show me or give good explanation. Said there was a hole in my steering fluid, tires
Tried to say a million thing were wrong with my car, but wouldn’t show me or give good explanation. Said there was a hole in my steering fluid, tires need all to be replaced, etc etc mountain of problems when the car drives well still. Just needed my spark plug fixed. They only Want you to just trade in or pay insane amounts, not fix the real problem.
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by ekimmel1350
Verified Customer
Verified Customer
May 25, 2026 -
Victory Honda Chicago Northside responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
Great dealership!
Very clean and good communication. Customer service went above and beyod. Thank you!
Very clean and good communication. Customer service went above and beyod. Thank you!
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by CALVIN.SUNGLAO
Verified Customer
Verified Customer
May 10, 2026 -
Victory Honda Chicago Northside responded
We're thrilled to hear you found our facility clean and our communication clear. Thank you for noting our team's service that went above and beyond. Enjoy your new Honda Insight.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
It was easy to schedule an appointment.
The service was amazing and fast. Highly recommended.
The service was amazing and fast. Highly recommended.
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by FDALIS4
Verified Customer
Verified Customer
May 08, 2026 -
Victory Honda Chicago Northside responded
Thank you for sharing how effortless scheduling was and that our Honda service was both fast and efficient. We appreciate your recommendation and look forward to serving you again.
Peter Gabriel
General Manager
peter.gabriel@victoryhonda.com
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