Fernando Lagunas

Had to bring my car in 3 times because the techs had trouble hearing the noise I did. It was frustrating but Fernando went above and beyond to be sure my car was taken care of and safe. Got me a court trouble hearing the noise I did. It was frustrating but Fernando went above and beyond to be sure my car was taken care of and safe. Got me a courtesy car and kept it until he knew it was fixed. Can't express my gratitude enough that it was taken seriously and my car is ok. More

by JILLGOSSETT241 Verified Customer Verified Customer

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I had a great experience with the service department. The steps was professional, efficient and kept me well informed throughout the entire process. The Work was completed on time, and my vehicle was ret The steps was professional, efficient and kept me well informed throughout the entire process. The Work was completed on time, and my vehicle was returned. Excellent condition. It is clear the value, the customer, satisfaction, and pride. They take their work. I love working with Fernando. More

by ESCOBEDOEUNICE Verified Customer Verified Customer

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Not fair, the make the box without checking thing out Almost empty coolant ; the report ? green box Almost empty coolant ; the report ? green box More

by MONTESVERE Verified Customer Verified Customer

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The work was done faster than estimated and explained thoroughly I have nothing to complain about thoroughly I have nothing to complain about More

by ? Verified Customer Verified Customer

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Fernando was above and beyond with his customer service. Everything was great and He had a great communication with me on everything that was happening with car. My car was on time and so far my car is fixe Everything was great and He had a great communication with me on everything that was happening with car. My car was on time and so far my car is fixed on all the service that He mentioned. I will recommend this dealership with family and friends. Fernando was doing a great job like always. This is my second time going with you guys because the excellent service More

by pako_hmy Verified Customer Verified Customer

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The best team and best service around I wouldn't buy or take my vehicle anywhere else other than Victory Honda take my vehicle anywhere else other than Victory Honda More

by baggiesdonuts Verified Customer Verified Customer

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Very efficient. Fernando has always been great to work with. He is reliable, personable and communicates well. James in sales was also a 5. Attended to details, pers Fernando has always been great to work with. He is reliable, personable and communicates well. James in sales was also a 5. Attended to details, personable and efficient More

by Judyh89234 Verified Customer Verified Customer

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really like how they keep him informed. And service was pretty quick. really I tell they kept me informed what was going on with the car. It was very quick and informative, and they were wi And service was pretty quick. really I tell they kept me informed what was going on with the car. It was very quick and informative, and they were willing to answer any questions I had which was unusual at other Honda dealerships. More

by Tim.L.Irwin59 Verified Customer Verified Customer

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This review is specifically about the service department and Fernando the sevice advisor, not the dealership. Fernando is the best. I'm so grateful to him for being patient, understanding and explaining th and Fernando the sevice advisor, not the dealership. Fernando is the best. I'm so grateful to him for being patient, understanding and explaining thing's so well. I have had the pleasure of working with him for decades and, my friends and family do as well. More

by MRSG Verified Customer Verified Customer

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They are reliable, fast, and dont price gouge! Great service! Would recommend them to anyone! Great service! Would recommend them to anyone! More

by Hazel21soccer Verified Customer Verified Customer

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