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Steven Lu
Steven Lu
Service Advisor
Victory Honda Chicago Northside
6600 North Western Avenue
Chicago, IL 60645
38 Reviews
Dealership Experience
9 yrs, 9 mos
Industry Experience
23 yrs, 9 mos
Languages Spoken
Vietnamese
38 Reviews
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38 Reviews of Steven Lu
Verified Customer
August 16, 2026
Waited over an hour and a half. I had to go ask for the status. They did not inspect my car for any issues. He used the Honda dealer in Morton Grove's statement that I went to last I had to go ask for the status. They did not inspect my car for any issues. He used the Honda dealer in Morton Grove's statement that I went to last time for any issues they found. He said so. I did not get a sticker on my window for the next oil change. I'm wondering if I really got an oil change. Not coming there again! More
by P_gramms
Other Employees Tagged: Steven Lu
August 15, 2026
Steve Lu has been taking care of my service needs for so many years now, I don't remember when any one else has consistently been there for me. My Odyssey is 25+ years old and still rolling thanks to you gu many years now, I don't remember when any one else has consistently been there for me. My Odyssey is 25+ years old and still rolling thanks to you guys. ?? More
by HWAKIW
Other Employees Tagged: Steven Lu
August 07, 2026
Very positive experience. Steven Lu is an excellent representative, knowledgeable, and organized. Scheduling was very easy, and the waiting area was comfortable. Steve Lu kept Steven Lu is an excellent representative, knowledgeable, and organized. Scheduling was very easy, and the waiting area was comfortable. Steve Lu kept me apprised of the status of my car. Excellent communication. More
by peterevansmith
Other Employees Tagged: Steven Lu
August 02, 2026
This is the best dealer service department I have ever used. Every associate is responsive, communicates well and has a clear goal to make the experience great. used. Every associate is responsive, communicates well and has a clear goal to make the experience great. More
by outrbnx
Other Employees Tagged: John Folinazzo, Patrick Abrecea, Michael Forte, Mike Spano, Fernando Lagunas
July 31, 2026
Steven greeted me right when I walked in. He was friendly and explained all of the issues with my car. I trusted him to fix my car. I will be recommending him to all my friends and family. He was friendly and explained all of the issues with my car. I trusted him to fix my car. I will be recommending him to all my friends and family. More
by TARATUN
Other Employees Tagged: Steven Lu
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