Michael Herrera
Michael Herrera at Earnhardt Lexus

Michael Herrera

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Michael Herrera

April 02, 2025

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Best service you will ever find! The highest level of integrity and quality of work! More

by Stefanie
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Recommend Dealer
Yes
Apr 04, 2025

Earnhardt Lexus responded

Stefanie, thank you for your fantastic feedback! We're thrilled to hear that you experienced our commitment to integrity and quality. Your support means the world to us, and we look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 13, 2025

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The Earnhardt Lexus service experience was awesome! Michael was a great communicator and managed our service very well. More

by Rx350
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Recommend Dealer
Yes
Mar 14, 2025

Earnhardt Lexus responded

Thanks for the fantastic feedback! We’re thrilled to hear you had an awesome service experience with Michael. Our team is dedicated to providing top-notch communication and care. We look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 09, 2025

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M. Herrera / has been excellent every time we come in for service The entire service dept is very professional More

by cmkthescienceguy
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Recommend Dealer
Yes
Mar 10, 2025

Earnhardt Lexus responded

Thanks for the fantastic review! We're thrilled to hear that M. Herrera and our service team consistently provide excellent experiences. Your support means a lot to us, and we look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 19, 2025

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Michael and the dealership are no must no fuss. They get you in pronto, they assess what you actually need versus an upsell, and if something comes along, that’s out of the norm it’s carefully expl More

by Energy
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Recommend Dealer
Yes
Feb 20, 2025

Earnhardt Lexus responded

We’re thrilled to hear you had such a positive experience with Michael and the team. Our goal is to provide honest and efficient service, so your feedback means a lot. We appreciate your support and hope your car continues to run great for years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 10, 2025

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Michael Herrera is the best service consultant. He helped me with my RX350L maintenance. I appreciated his help and will definitely recommend him and EarnHard Lexus to friends and family. More

by Uyen Brianna Tran
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Recommend Dealer
Yes
Jan 13, 2025

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Michael provided you with excellent service for your RX350L maintenance. Your recommendations mean a lot to us. We look forward to seeing you and your friends and family at Earnhardt Lexus again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 18, 2024

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Great experience shopping for a new car . Rob is knowledgeable, professional and patient. I bought my last Lexus 18 years ago and I needed a tutorial in the current models. I wanted more saf More

by Cytodoc
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Recommend Dealer
Yes
Nov 19, 2024

Earnhardt Lexus responded

Thank you for sharing your fantastic experience! We're thrilled to hear Rob provided such knowledgeable and patient service. Congratulations on your new Lexus NX! We appreciate your kind words about our team and look forward to supporting you for many more years to come. Enjoy your ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 21, 2024

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Michael Herrera was very professional and at the same time was so laid back and cool to talk too. We spoke about sports,family and cars and he just made me feel like a friend. More

by Mgrady28
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Recommend Dealer
Yes
Oct 22, 2024

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with Michael. Building connections and making our clients feel at home is what we strive for. Your feedback means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 03, 2024

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Excellent service from beginning to end. I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! S More

by Sschaeffer
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Recommend Dealer
Yes
Apr 04, 2024

Earnhardt Lexus responded

Thank you for sharing your experience, Sschaeffer! We're thrilled to hear that Michael provided you with excellent service and went above and beyond to accommodate your needs. We'll be sure to pass along your kind words to him. We appreciate your feedback and hope to serve you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 25, 2024

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Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! More

by Lexus
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Recommend Dealer
Yes

Other Employees Tagged: Tom Miller

Mar 26, 2024

Earnhardt Lexus responded

Thank you so much for taking the time to share your feedback! We are thrilled to hear that Michael provided you with excellent service and took the time to explain everything to you. We truly appreciate your kind words and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 24, 2024

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Been going to Earnhardt Lexus to service my vehicles for the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get More

by Nk4597
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Recommend Dealer
Yes
Mar 25, 2024

Earnhardt Lexus responded

Hi Nick, thank you for your continued loyalty over the past 4 years. We're thrilled that you have consistently received top-notch service from our team. Your satisfaction is our top priority, and we appreciate you making the drive to see us. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

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