Michael Hedrick
Michael Hedrick at Highland Park Ford Lincoln

Michael Hedrick | Page 9

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7
136 Reviews
4.7

136 Reviews

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136 Reviews of Michael Hedrick

October 05, 2025

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Employee Rating

My #1 place when car service needed. I recommend morning hours to beat the wait line, very popular destination. More

by Rado
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Abitbol, Adam George

Oct 09, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2025

Dealership Rating
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prompt good listeners added washing price as expected polite good follow through clean wash room More

by elainesorkin
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Recommend Dealer
Yes
Oct 08, 2025

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

October 03, 2025

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Quick service at our home. Reminders sent to make sure we wanted to keep appointment. Service with a smile. More

by ILENEKAROL715
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Recommend Dealer
Yes
Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

October 01, 2025

Dealership Rating
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He was very attentive to getting my new key programmed in short order. He remembered me from the first time I was there a month earlier More

by scott_zacher
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Recommend Dealer
Yes
Oct 05, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 01, 2025

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Repair was done quickly Great customer service. I likes the shuttle home too. Car is OK More

by ischase
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Recommend Dealer
Yes
Oct 05, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 01, 2025

Dealership Rating
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Jesse always takes care of me and my needs . Your staff is always professional with me. More

by CHESTERCZESAK
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Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella, Matt Price

Oct 05, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 30, 2025

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Michael and the team expedited the servicing of my Edge and resolved an issue that my prior service center kept overlooking for over two years. Thank you for listening to my requests and providing pleasant More

by John_zis
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Recommend Dealer
Yes
Oct 03, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

September 26, 2025

Dealership Rating
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Very promp and honest service - very much appreciated - will user HP Ford service again in future More

by Customer
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Recommend Dealer
Yes
Sep 29, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

September 26, 2025

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Guys at service are so kind and helpful in getting all my needs addressed and fixed. Great services More

by kcr827
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Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan

Sep 29, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

September 24, 2025

Dealership Rating
Employee Rating

I always had a great experience and mu service advisor Frank is a wonderful person and knowledgeable More

by Allstar Cars & Limousine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Matt Price

Sep 28, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

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