Michael Heath
Michael Heath at Acura by Executive
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Michael Heath

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
466 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

4.9

466 Reviews

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466 Reviews of Michael Heath

March 13, 2025

Dealership Rating
Employee Rating

Every one was helpful and friendly, made my experience a great one. The service rep, took time to take me trough the process More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Mar 14, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ishmael, and it's great to hear about your excellent experience here at Acura by Executive.

March 13, 2025

Dealership Rating
Employee Rating

The staff was friendly & knowledgeable. I appreciated the videos demonstrating what work needed to be done & that I could share video for my husband to review. More

by Noelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Acura by Executive responded

Hi Noelle: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 05, 2025

Dealership Rating
Employee Rating

Appreciated the timely and detailed communication, including the in-depth video explaining my car’s evaluation and service recommendation. More

by lisavar24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty , Paul who helped schedule appt

Mar 05, 2025

Acura by Executive responded

Lisa, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

March 04, 2025

Dealership Rating
Employee Rating

They are dedicated to keeping their customers happy. Mike and ACURA have gone above and beyond to try and solve my problem. More

by STALLMANN1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Acura by Executive responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 09, 2025

Dealership Rating
Employee Rating

Recall done as recommended. When And engine was taken apart. Discovered oil.leak covered.under warantee. Since engine was disassembled, did timing belt. Happy with service. Mike More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Feb 09, 2025

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2025

Dealership Rating
Employee Rating

Michael is always very responsive and thorough explaining suggested repairs and cost. He gives me a heads up on what services should be done during the next maintenance. I enjoy dealing with him. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2025

Acura by Executive responded

Kim, Thanks for sharing about your experience with Acura by Executive. Michael and our team appreciate your business and hope to see you again soon!

February 04, 2025

Dealership Rating
Employee Rating

We are very happy working with this dealership. Ands have leased many cars with them. More

by SWHOROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Feb 05, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

February 03, 2025

Dealership Rating
Employee Rating

Friendly, and trustworthy, staff that makes doing business easy. I recommend this dealership to all. More

by NEAGLEROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Feb 04, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

January 28, 2025

Dealership Rating
Employee Rating

I always return to Executive for my service needs. Michael is extremely knowledgeable and helpful. More

by olucky68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

January 26, 2025

Dealership Rating
Employee Rating

As always, service was thorough, professional, and expedient thanks Michael for taking care of us once again More

by HJGARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexyss Roderick

Jan 26, 2025

Acura by Executive responded

Thank you! Michael and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

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