Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Michael Heath
Michael Heath at Acura by Executive
Refer Me

Michael Heath

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Contact Me
4.9
434 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

4.9

434 Reviews

Write a Review

434 Reviews of Michael Heath

December 11, 2024

Dealership Rating
Employee Rating

It is Never a problem when I go in for service at Acura in north Haven. More

by Kyles86tz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 11, 2024

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

November 27, 2024

Dealership Rating
Employee Rating

Excellent service team! Mike is always thorough and efficient, explains things well and gives prompt updates on any work being done. More

by lhplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik

Report | Print
Nov 29, 2024

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2024

Dealership Rating
Employee Rating

Quick detailed completed the tasks as promised on time and to my satisfaction excellent service More

by PLANDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Report | Print
Nov 25, 2024

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 17, 2024

Dealership Rating
Employee Rating

They are attentive to my needs. They know I’m fussy with my car, and are careful with it. More

by DSANGI7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 18, 2024

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2024

Dealership Rating
Employee Rating

Brought car back for rear brakes. Front right tire had a screw in it. Never met the service guy. More

by KATAL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Report | Print
Nov 12, 2024

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 08, 2024

Dealership Rating
Employee Rating

Easy in and out, appreciated loaner car, responsive and courteous service agent, good explanations of services recommended (e.g., brake fluid, tires). A little expensive. More

by RTOSIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2024

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2024

Dealership Rating
Employee Rating

John is very professional and nice. He accommodates my schedule and will explain anything that I question or need clarification on. More

by Mel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Report | Print
Nov 06, 2024

Acura by Executive responded

We are very happy John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2024

Dealership Rating
Employee Rating

Excellent, professional service. The charges are fair, and they work quickly and well. I have been bringing my RDX to them for six years now and I am always happy with their work. More

by WADAMSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen , Nick Lavacca is the best!!

Report | Print
Nov 04, 2024

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

November 01, 2024

Dealership Rating
Employee Rating

Scheduled wheel bearing replacement, to wait while was done. Part not in stock on arrival. More

by Bfillmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Piliero, Manny Lugo, Austin Rotella, John Nguyen, Daniel Santamaria, Erica Casey

Report | Print
Nov 04, 2024

Acura by Executive responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 01, 2024

Dealership Rating
Employee Rating

Michael was very informative, took his time to explain everything to me. Very warm guy. More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Lugo, John Nguyen

Report | Print
Nov 04, 2024

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Michael here at Acura by Executive. We appreciate your business and hope to see you again soon!

1
2
...
44

Dealership Inventory (134 Vehicles)

new 2025 Acura Integra car, priced at $39,195
2025 Acura Integra
new
Apex Blue Pearl exterior
Manual
Front-wheel Drive
$39,195
View Details
new 2025 Acura MDX car, priced at $55,350
2025 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$55,350
View Details
new 2025 Acura TLX car, priced at $52,195
2025 Acura TLX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$52,195
View Details
new 2025 Acura MDX car, priced at $67,650
2025 Acura MDX
new
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
$67,650
View Details
new 2025 Acura MDX car, priced at $70,250
2025 Acura MDX
new
Blue exterior
Automatic
All-wheel Drive
$70,250
View Details
used 2022 Mazda CX-5 car, priced at $21,986
2022 Mazda CX-5
used
Snowflake White Pearl exterior
Automatic
All-wheel Drive
$21,986
View Details
View All Inventory