Michael Green | Page 4

Nissan of Rocky Mount responded

Hi Rosie! Thank you for taking the time to leave this AWESOME review! It means a lot to hear that Michael’s professionalism, knowledge, and efficiency stood out to you. When someone represents us that well, it truly reflects what we strive for as a team. We’re grateful for your trust in our service department, and we’re proud to consistently deliver on what we promise. Providing dependable, customer-focused care every visit is always our goal. We look forward to continuing to take great care of you and your vehicle! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for your kind words! Our team prides itself on providing top-notch customer service and we are thrilled that you had a positive experience. Thank you for recommending us to your loved ones, we truly appreciate it!

Nissan of Rocky Mount responded

Thank you for your positive review! We're so glad our team provided you with great service and kept you updated throughout the process. We value your time and appreciate your business.

Nissan of Rocky Mount responded

Hi, thank you so much for the wonderful feedback! We are thrilled to hear that you loved your experience with our service advisor team and service department. We look forward to seeing you for your future visits. Also, since you keep your vehicle in such great shape, we wanted to mention that NISSAN of Rocky Mount is always looking to acquire quality vehicles. If you are ever interested in selling your car outright or trading it in, we would love to buy it for our used car lot! Thanks again for your support Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Abby, thank you so much for bringing your truck in! We are thrilled to hear that you are pleased with the service and that your truck sounds beautiful again. We’ll be sure to pass your kind words along to Michael Green. We noticed that you left a 3-star rating, despite your wonderful comments. We strive for 5-star excellence with every customer, so we wanted to double-check: was the rating intentional, or perhaps a slip of the finger? If you felt our service was truly 'very good,' would you consider updating the star rating to match your experience? If there is something we missed, please let us know so we can fix it! Josh Kinneer Service Director NISSAN of ROcky Mount

Nissan of Rocky Mount responded

Thank you for your kind review! We strive to provide a fast and professional service. We appreciate your recognition and look forward to helping you with any future needs.

Nissan of Rocky Mount responded

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our team and received excellent customer service. We look forward to serving you again in the future!