Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 40

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

August 29, 2022

Dealership Rating
Employee Rating

The service and customer service is always great and fast. Also , the sales guys are very efficient. Mine is Sean, I have been working with him for 5 years now, and no complain. He is Amazing and beyon More

by suarezyariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your automotive needs! We're so glad Sean & the team continue to earn your support and we'll be sure to share these kind comments with them. Take care and we'll see you next time!

August 29, 2022

Dealership Rating
Employee Rating

3 hour wait for an oil change and an alignment. No honesty no integrity no good More

by Alfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 30, 2022

Acura Of Pembroke Pines responded

Hello - thank you for sharing your feedback. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

August 27, 2022

Dealership Rating
Employee Rating

Mike Grasso is a great service advisor. Service was excellent and quick. Thanks very much. More

by ERIVAS013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Acura Of Pembroke Pines responded

We're so happy Mike made your service visit so great! Thank you for being a loyal Acura of Pembroke Pines customer!

August 25, 2022

Dealership Rating
Employee Rating

Everyone was polite and service was completed on a timely basis. Thank you to all who participated More

by paulette01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! It was our privilege to serve you and we hope to see you again next time!

August 22, 2022

Dealership Rating
Employee Rating

Each time I have gone for service it’s been a pleasant experience. Very helpful staff specifically Mr. Grasso and Mr. Pinto. More

by JMAR737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto

Aug 23, 2022

Acura Of Pembroke Pines responded

It makes us so happy to know that our team went above and beyond during each of your service visits! Thank you for being a loyal Acura of Pembroke Pines customer!

August 22, 2022

Dealership Rating
Employee Rating

The entire experience was extremely pleasant. From the team which welcomes you to the Service Advisor. The waiting time was minimal Extremely satisfied More

by Armandos1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Acura Of Pembroke Pines responded

We're glad our service team could make the experience so great! Thank you for trusting Acura of Pembroke Pines with your vehicle!

August 22, 2022

Dealership Rating
Employee Rating

My car was acting up and Acura picked us and took care of everything with care. More

by A.ESTEVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Acura Of Pembroke Pines responded

Thanks a bunch, from the Acura of Pembroke Pines Team!

August 20, 2022

Dealership Rating
Employee Rating

Professional staff. Service personnel listened to my concerns and handled them accordingly. I would recommend Acura of Pembroke Pines to anyone. Very professional staff More

by KEISHA_ANGUIN
Recommend Dealer
Yes
Aug 23, 2022

Acura Of Pembroke Pines responded

We are glad your visit to Acura of Pembroke Pines was a five-star experience, Keisha! Thank you for taking the time to leave us your great review!

August 20, 2022

Dealership Rating
Employee Rating

Prompt service excellent customer care keeps up the good work. Service with a smile Tgank You More

by Pamela
Customer Service
Recommend Dealer
Yes
Aug 22, 2022

Acura Of Pembroke Pines responded

It's our privilege to serve you, Pamela! Thanks for being an Acura of Pembroke Pines customer!

August 18, 2022

Dealership Rating
Employee Rating

Very courteous, professional, organized, knowledgeable, reliable guidance, reasonable discounts and pricing. Respectful of property, not pushy on maintenance, clean atmosphere and convenient work and wifi More

by ELOZANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber

Aug 19, 2022

Acura Of Pembroke Pines responded

We're so happy to hear that you had a five-star visit to Acura of Pembroke Pines! Thank you for taking the time to tell us about your wonderful experience and we look forward to seeing you at your next appointment!

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